Reviews, experiences and complaints
Do you have a pet? If so, are you wondering where you will get products from? Do you need a place where you can read anything about pets and their health? Do you want accessories that have pet-inspired designs? Alpha Paw is a pet company that sells a variety of products to pet parents. Before buying any pet products from Alpha Paw, ensure you read their previous customer reviews to see what other customers say about their products and services.
About Alpha Paw
Alpha Paw was founded in 2018 by a man and his son due to their love for pets. It is dedicated to helping pet parents in their journey while also assisting pets in leading healthy lives. Alpha Paw believes in quality, trust, and integrity in delivering products. Every product is reviewed by pet experts and checked by veterinarians to ensure it is safe for consumption by pets.
What products does Alpha Paw sell?
Alpha Paw has different products for different pets. For dogs, they offer supplements, natural vitality dog food, the paw ramp, calming chews, all-natural dog treats and more. For cats, they sell scratchy ramps, cat beds, litters with health indicators, allergy itch relief shampoos and others. The company also offers something for pet parents. These include earrings, wine tumblers, rings, necklaces, bracelets and many more. Additionally, Alpha Paw has a learn section where customers can read blogs on grooming and caring for their pets, knowing about dog breeds and basic procedures to take if a pet is ill.
Shipping and dropping services at Alphapaw
Shipping is free for orders above a specific cost in the mainland USA. Alpha Paw also offer worlwide shipping. To know other rates, check the information at order checkout when placing an order. It takes 3-8 days for a product to be delivered in the mainland United States and 10-15 days to other parts of the world.
Orders placed between Monday to Friday (provided it is not a public holiday) will be processed the next day. Once the order has been processed, you will receive a tracking number in your email. However, customers are advised to be patient as the tracking information can sometimes take 1-2 days to appear in their inboxes. Alpha Paw states that even though the tracking information might not be updated, the product will still be delivered.
What are the return and exchange policies at Alphapaw.com?
Do not worry if you dislike the product. Alphapaw offers a 90-day return window period where you can return products and get a full refund. This excludes the fee of mailing the product back to them. An item can also be exchanged after emailing Alpha Paw. It is important to note that the company cannot cancel the order once the product has been taken out of the warehouse.The customer should therefore doube check the order before placing it.
Compliments, Complaints, and Tips for Alpha Paw
Have you shopped any prducts from Alpha Paw for your pets? Were they effective? If you have shopped from Alpha Paw and have views on their Products and services, share your feedback about the experience you had shopping from Alpha Paw for new buyers to know what to expect.
Do you know anything about shopping for pet products? Read the reviews Alpha Paw tofo find out more.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
My husband and I decided to get a ramp for our dachshunds, however, we ordered the wrong ramp accidentally. When we told our customer support agent, that we wanted to return the ramp, she was really kind and understanding. She offered us the option of keeping the ramp and receiving a discount rather than returning it. We opted to keep the ramp and try to use it in another location after much deliberation. It's fantastic, and we're quite happy with it. We'll get the proper ramp as soon as possible. I'm more pleased with the customer service, very friendly. Highly recommended