Reviews, experiences and complaints
We all value a good night's rest after a rough day at work. Although it can be tempting to jump right into bed in your work clothes, sleep is more enjoyable when you take a shower, wear soft silkwear, and ease yourself into a sweet sleep. Clothing affects our sleep, and that's why it's best to shop from the best brands. What brands should you consider? How good are they? Can customer reviews provide answers to these questions?
ReviewsBird collects online shopping reviews of sleepwear brands like Cloroom to guide prospective customers.
Cloroom is a US-based company that primarily produces silk sleepwear. It was founded by two friends, Yumin and Lan, who conceived the idea of the brand one night as they discussed sleepwear.
The friends discovered that stylish, comfortable, and high-quality sleepwear is hard to come by, so they swung into action to change that. The brand's mission is to create merchandise that induces sleep, relaxation, and tranquillity.
Products of Cloroom
Cloroom produces comfortable sleepwear, home fragrances, and candles, but what makes them stand out? All their sleepwear is made from 100% mulberry silk.
To ensure quality, Cloroom's sleepwear collections are limited. With only 50 products from their four collections each year, you can rest assured that the team will pay full attention to the sleepwear. They produce machine washable silk sleepwear to make your laundry easier.
Soft-inside vegan silk slip dress, embroidered vegan silk camise top and set, bow-embellished silk satin scrunchie, the cloroom silk eye mask, silk pillowcases — their collections come in different colors and sizes to suit your body type. You can browse through their collections in their online shop.
Payment, Delivery, and Discounts
Cloroom works with many payment platforms. You can pay using MasterCard, PayPal, Google Pay, Gift cards, etc. All orders are processed in 1-3 business days. Shipping time and charges vary depending on destination. Shipping within the US generally takes 5-7 days — you enjoy free domestic shipping for orders above $99 and $7.99 for orders less than that. The rate for expedited shipping is $10.99. International shipping takes 7-14 days at the rate of $19.99 (to Canada and Mexico) and $45.00 (to the rest of the world). Note that you will bear custom duty fees.
Need a Cloroom discount coupon? Cloroom offers many discount packages. For instance, you get 15% off your first purchase, and you can also participate in Cloroom's Rewards program, which allows you to earn points for every purchase. You earn 25 points for creating an account and 500 points for referring a friend.
Refund and Return Policy of Cloroom
Cloroom allows you to return defective items for replacements, refunds, and store credits within 45 days of purchase. You must report any cosmetic damage to merchandise within 48 hours of receiving them to be eligible for a return. Cloroom may demand pictures of the defects, and if the return is approved, you'll receive further shipping information.
Cloroom does not accept used items within the 45-day return window for hygiene purposes. Refunds generally take 5-10 days to be placed after approval. You can read more on Cloroom's refund and return policy.
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Compliments, Complaints, and Tips for Cloroom
Have you purchased any sleepwear from Cloroom? Was the sleepwear 100% silk? Were you satisfied with the quality received, the customer service, and the delivery time? Share your Cloroom experience and feedback with us and help other customers make the right decision.