
Fairy Season
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Boots
Customer service is excellent. This company gave me the wrong boots after I ordered a few dresses and boots from them. should have been used for lining in particular! Their answer to multiple e-mails was to send images so they could do something. How do you photograph material quality? I wrote them but received no response, so I messaged them on Facebook. I then went online and spent nearly an hour looking for their phone number. I used it to contact them. Customer care was extremely helpful and promptly resolved my return and refund request! Thank you very much. Customer service was friendly and helpful! I hope I don't have a repeat issue with the wrong delivery.
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