GearHunter

Jacket

They called me to make sure I was aware of the measurements (I was) and to see if there were any other possibilities because the size jacket I bought was out of stock. I was willing to purchase the same jacket without the insulation, but it was unavailable in my size. I decided to cancel the order and give it another shot at a later time. They swiftly reimbursed my money and offered to notify me when more become available, which I appreciated. The next day, I received an email informing me that they had discovered the less insulated version in my size due to an inventory error. I placed an order for the coat right away. I had a specific date in mind for when I needed the coat. They made it happen for me. Very honest and excellent customer service and communication.