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I ordered a pair of Cleveland "good condition" irons. The clubs were shipped to me, and I received them within 2 weeks of placing the order. I assume each customer's experience is unique, but mine was seamless; I received a first-time purchase and shipping discount from DHL, as well as notifications along the delivery process. That could be why the delivery procedure was so good because DHL is fantastic, but at the very least, my clubs were shipped within 24 hours after purchase and arrived in excellent shape. Global Golf is highly recommended by me. Thank you for a wonderful experience.