Hammacher Schlemmer

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Hammacher Schlemmer

100% Would buy here again

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Carl N.
I bought a CD storage tower. It is made up of two parts: box A and box B. I received two of boxes A. They are unable to send me a box B. They want it returned (I live in Canada), and there will be ...Read on

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    CD Storage tower

    I bought a CD storage tower. It is made up of two parts: box A and box B. I received two of boxes A. They are unable to send me a box B. They want it returned (I live in Canada), and there will be a fee. For their blunder. I have no use for two boxes of A. I'm requesting a replacement or if I could get a refund. The order was placed two months ago, and it is still being processed now. Horrible customer service. I'm not going to use them again. So, despite their error, I'm still getting charged for shipping and duties, which I presume is the case. Again, it's not my fault, but I'm being held responsible for their error. I'm not going to do business with Hammacher again.


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