Reviews, experiences and complaints
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About MadaLuxe Vault.
MadaLuxe Vault is a direct-to-consumer brand of MadaLuxe Group, a premium apparel wholesale distributor. The company offers items from some of the world's most prestigious design houses. MadaLuxe Group is a proud to be a family owned and run business dedicated on fostering excellent relationships with its customers and clients, led by a mother-and-son combination. Sandy Sholl and Adam Freede, the owners of Madaluxe Vault reviews are worldwide and fashion specialists who have used their unique sense of style to catapult their firm to its position as the top retailer of luxury products in the Americas.
Products and Services of MadaLuxe Vault.
Arrivals, Eyewear, Bags, Watches, Shoes, Accessories, Clothing, Designers, Men, Clearance, and Gift Guide are the categories in which the company's products are divided. Visa, MasterCard, American Express, and Discover are the accepted payment options. A secure checkout system is used to process credit card transactions. They accept Klarna payments as well.
Shipping and Dropping policy of MadaLuxe Vault.
Customers in the continental United States, Alaska, and Hawaii can get free standard shipping and free expedited two-day shipping on orders over a certain amount.
The cost of international shipping is computed at the time of purchase. Please keep in mind that all overseas shipments may be subject to customs fees and taxes. FedEx is used to ship all orders. Every business day, from 9 a.m. to 5 p.m. local time, deliveries are made. You will receive an email with a tracking number once your product has shipped.
Return policy of MadaLuxe Vault.
They accept returns and exchanges within 30 days after delivery
if you are dissatisfied with your purchase. All MadaLuxe Vault returns, tags and designer labels must be attached, as well as original packaging and/or duster bags if applicable. When their warehouse receives your return, it will be processed within two business days. You will be credited to your original mode of payment once your return is processed and your refund is granted, which should appear on your account within 3 to 5 business days.
Compliments, Complaints and Tips for MadaLuxe Vault.
Have you ever bought something from MadaLuxe Vault? Was the merchandise genuine? What is your opinion of their customer service? Would you suggest it to others? Please leave a review here so that prospective customers may make informed purchasing decisions based on your experience and feedback. Please contact their customer service department by email or phone if you have any questions, suggestions, or complaints. Contact them via a different email address listed on the website for press enquiries and collaboration.