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Masks
I made two purchases. My first order for masks for my children arrived on schedule, and I was quite pleased with the quality of the masks. My second purchase was a set of five masks for my kid and two for myself. The two masks I ordered for myself were never delivered. I expected them to arrive individually, so I waited and eventually forgot about my order. I was going through my emails a few months later when I came upon the order confirmation from Masqd. I called them and received a response the same day. They offered to refund my money or give me new masks. I requested two masks and am awaiting shipment confirmation. Their customer service was excellent.
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