Reviews, experiences and complaints

Order 10
Service 10
Price 10
Delivery 10


100% would buy here again


Are you looking to furnish your house, office or even restaurant? Do you want to own throw pillows? Do you know how to clean cushions? Outer is a company that sells furniture. Read online customer reviews at Outer to learn more about the company’s products and services.

About Outer

Outer is an American-based company created by Terry Lin and Jiake Liu whose mission is to make it possible to go outside, create more time for you, make more memories with loved ones, and enjoy the fresh air with their product. Outer makes their product using their own materials and does not use middlemen. Outer has partnerships with various investors like wavemaker, mucker capital and cybernaut, to mention a few.

Products and services offered at Outer

The company specializes in the sale of furniture like sofas and sectionals, which come in different varieties like the outdoor wicker loveseat with armless chairs, which comes in 4, 5 and 6 seats. The chairs are available in palisade cream and pacific frog gray. They also offer aluminium outdoor sofas with armless chairs, which are available in 4, 5 and 6 seats and in palisade cream and pacific frog gray colour, to mention a few. Outer also offers chairs and ottoman, which are available in varieties like teak outdoor arm and armless chair available in pacific frog colour and palisade cream, among others. Outer also offers coffee tables available as teak outdoor coffee tables in square legs, tapered legs, and concrete inlay. They also offer design help, tools, outdoor throw pillows, eco-friendly rugs and all-weather covers.

Shipping and dropping services at Outer

At Outer company, shipping is done in the United States for free. Shipping is done curbside and minor self-assembly of the sofa is required. For estimated shipping time to your location, buyers are required to contact the company via email or using live chat. The company does not offer international shipping.

What is the return and exchange policy at Outer?

Suppose a customer is not satisfied with their product. In that case, the company has a return policy that states that returns are accepted within 14 days of delivery with a hundred per cent money refund, including any cost incurred during shipping. Items can also be returned within 365 days, but the buyer incurs a twenty per cent return fee and the shipping fee for areas outside Los Angeles. Refunds are only posted to the original source of payment. Returns are denied if the product is damaged and modified. Exchanges are treated the same as returns. To file a return, customers are required to email the company first. Customers need to contact the company via email for damaged goods, attaching photos of the damaged product within 14 days of delivery for a repair, exchange or refund to their accounts. Returns are strictly one item per household.

Compliments, Complaints and Tips for Outer

Have you ever shopped at Outer? Was your product delivered on time? Share your feedback at Outer for new customers to know about your experience, or read reviews at Outer to learn more about the products offered.

What type of online shop is Outer? Well, read the customer reviews, experience and feedback about the sofas available in their shop.

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