
PetAssure Pet Plan
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Veterinarian
I specifically sought for a veterinarian who is a member of Pet Assure. When I told the gal at the front desk that I had Pet Assure and that I didn't need to do anything that day, she said no. Because this was my first time using Pet Assure, I was unaware that I needed to provide my account number. The receptionist, it seemed, was unaware as well. When I returned home, I checked the Pet Assure website and discovered that the discount had been applied at the time of purchase. When I phoned Pet Assure, the customer service representative was very polite and explained their method to me. They looked into it and eventually sent me a check for the 25% discount, which I accepted.
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