Reviews, experiences and complaints
Having the right set of rugs for your apartment, office or establishment is of great importance and thus, so many firms strive to provide such. Amidst a couple of companies that allege to provide assorted kinds of a rug is RugStudio. It would be treasured if you could go through the objective customer reviews of some clients of the company to know what they have to say about their products and services.
RugStudio is a family-owned business located in San Antonio, Texas with a history in the rug business alleged to have been founded in the year 1930. This company is known to be a division of Oriental Rug Gallery, L.P, and has enjoyed success in various aspects of the industry ranging from manufacturing and importing to wholesaling and retailing.
RugStudio asserts that their goal is to offer a great selection, sound values, and outstanding service and have assorted kinds of rugs handy.
Means to get in touch with RugStudio
RugStudio proclaims to be responsive to clients who require any form of assistance, whether it is a need to select a rug, return a rug, or any other. Thus, the firm asserts that clients could contact them through a phone call at 1-800-796-8890 or through fax at 210-342-4362 or through their online contact form available on the site.
RugStudio also professes that they are active on social media and urges clients to connect with them through their social media handles at Facebook, Twitter, Pinterest, or Instagram as the case may be. However, the firm proclaims to be available and operational from Monday through Friday, from 9 am – 5 pm CST.
Products and Services of RugStudio
RugStudio is a company that claims to offer various kinds of rugs which include washable rag rugs, area rugs, Karastan, arts and crafts rug, bright color rugs, teal and orange, distressed rugs, cotton rag rugs, and a whole lot more which could be sorted by colors, or by styles, by weaves, or by sizes/shapes, or by brands as the case may be. RugStudio informs clients that they accept various payment methods which include Amex, Discover, MasterCard, Visa, and even PayPal.
Delivery and Return policy of RugStudio
RugStudio declares that they offer delivery to various locations in the United States and Internationally to various parts of the world. The firm asserts to have different delivery methods and transit times for clients' orders which could be verified upon inquiry.
RugStudio claims that they offer a 30-day return policy for a full refund of clients’ purchases when the returned item(s) are in unused condition stating that the return shipping fees are the customer’s responsibility. The firm professes that their return is except for customized or other special order items.
Compliments, complaints, and tips for RugStudio
Have you used any RugStudio washable rug or any order products of theirs? What do you think about their products? Were you satisfied? Would you mind sharing your experiences so far with the company’s products? Please kindly drop your customer reviews alongside your feedback which would help the company and their prospective clients as well.