Soolinen
Reviews, experiences and complaints
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Soolinen
Are you a lady? Are you looking for dresses? You want to get rid of the previous clothes in your closet? Dresses are often associated with fashion. If you are a model, you can get along with them. Read online customer reviews about Soolinen and get to know more about their products.
About Soolinen
The company was founded back in 2017. They sell clothes such as linen dresses for women. The company has designers from several countries such as the United States of America, Japan, China, France and Italy; they can be found on social media platforms such as Facebook, Pinterest and Instagram. The fabrics used by Soolinen are cotton fabrics and Natural linen. You can get this from the reviews. In case of any inquiry, they can be contacted through email at support@soolinen.com. Their contact name is KATE. You can give them a call through the phone by dialling +8618098902084. They are located in China. Soolinen working days are from Monday through Friday from 8 AM to 6 PM Beijing Time. They are open on Saturdays from 9 AM to 6 PM and Sundays, they are open from 10 AM to 4 PM.
Products and Services of Soolinen
Soolinen provides a variety of products and services, which are categorized in different sections. They are summer dresses, spring dresses, tops, bottoms, outwear, styles and accessories. The summer dresses offered by Soolinen consist of length or by fabrics. By length, they are Chic o neck extra large hem cotton linen clothes For Women Runway black dotted Art Dress Summer, Simple Black Crane Prints Cotton Plus Size Summer Dress, 2021 New Loose Green Print Short Sleeve Shirt Casual Pants Linen Set, Bohemian floral Long dress half sleeve Cinched Maxi summer Dresses, Handmade black linen dresses o neck sleeveless cotton robes summer Dresses, DIY o neck pockets linen cotton dress Tunic Tops yellow print Dresses and Organic khaki sleeveless cotton Tunics o neck summer Dresses. The spring dresses they comprise of Original grey suit loose irregular top harem pants Zen two-piece autumn, fine black Plaid autumn plus size clothing O neck baggy dresses travelling clothing vintage patchwork dresses, 2019 black Plaid autumn Loose-fitting v neck patchwork travelling clothing vintage Chinese Button dresses, Elegant Loose Plus Size Linen Dresses For Women and Loose lapel long sleeve fine outfit purple print Knee cardigan. They also issue services such as shipping & dropping as well as a refund policy. The shipping time offered by Soolinen is seven working days using regular shipping. The refund services are done within 30 days from the merchandise date.
Compliment, Complaint and Tips about Soolinen
Have you ever purchased any products and services from Soolinen? Were they of any help to you? Do you want to recommend other customers to use their products? You can compliment them for their products and services and raise a complaint about their products or services. Share your customer experience and feedback by giving your review. You can also share some tips with Soolinen on how they can improve their services and products.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 34 )
Things
Order for the amount of 165 USD It was paid in October 2023. The end of January the order has not yet arrived. soolinen.com deceives in correspondence about delivery. These are deceivers and thieves. Don't order from them
Dress
I returned the dress I ordered (it was way too short) 3 months ago which cost me $50. I have emailed them numerous times to ask when I would receive my refund. They claimed that it was in customs in Shanghai for a very extended period of time and is now being sent back to the U.S. for some unknown reason. They refuse to issue a refund.
clothes
Soo Linen quality is cheap. I returned garments posted to the address they gave me but was told by Australia post it does not exist. Soo linen did not refund me. They lie and cheat and do not offer the quality of garments they advertise. THeir website is a pure lie. Be careful. Do your research or you will be taken for a ride by the people at Soo Linen. They will respond and kill you with kindness. They will make promises and not follow through. Its a horrible experience.
Skirt
I ordered a skirt, they charged me US dollar with shipping and conversion came up to 90 dollars. I wrote then right away to cancel the order. They did not cancel the order, they told me they couldn't cancel it to wait until the product came. Well I waited and now they do not want to give me a return label. Worst customer service ever. Do not order from them
Soolinen
Don’t buy from here. They are a scam, charged me 2 months ago and have not shipped my product yet. Worst customer service ever
Various
This site is deliberately dishonest.The price quoted on my order was $150.99 and nowhere was it explained or quoted in US dollars.Only after payment was made and my receipt show $150.99 US dollars.Despite 3 emails advising my wish to cancel and two emails from Soolinin, the last 2 emails ignoring my request I was advised the goods were being shipped.I have reported this to my credit card provider and referred the matter to the appropriate Australuan authorities.
Clothing
SooLinen is a Scam. Do not purchase clothing from SooLinen
Iorderedclothingfromthemonline
I ordered clothing for the first time online from them. They market the brand as an American brand and you pay in dollars only to pick up the brand is from China. I cancelled my order before the 24 hours period aloud to cancel order and are now nearly 4 months later still waiting for my refund!! I had to cancel my bank card, because our bank advise me to rather apply for new card. Not a trustworthy transaction. Soolinen still can’t do a EFT refund towards the same bank account only have different card reference. Been talking to Lily on going from soolinen and just don’t get anywhere!! Be warned not a liable company to deal with!! They will for-sure loose customers if they don not improve there service levels and do business with integrity.
Sweater
Terrible service!! The sweater was 60. And it’ll cost about that to send back! I think their stuff runs really small or they sent me wrong size. There’s no labels to see what you got! Don’t buy here you’ll regret it!!!
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