Reviews, experiences and complaints
The Chess Store, Inc.
Finding a brand online that provides quality chess sets, bags, boards, and pieces is not as easy as it is portrayed. Some online stores will deliver a product entirely different from what a customer saw on their site. So how do you know which brand has a solution to your chess needs? Reading online customer reviews will help you choose wisely.
About The Chess Store, Inc.
The Chess Store, Inc is a company founded in 1999 that provides customers with different chess products, from fine Staunton wood chess to chess clocks, to help them improve or learn the game. The headquarters and the main offices of this brand are located just outside of Portland, in Hillsboro, Oregon. The company claims to provide exclusive chess set designs, a large selection of products, and customer service that tries to help customers with any requests or complaints. The Chess Store, Inc does not manufacture the products sold on their site; they are just a retailer.
Products And Services Of The Chess Store, Inc
Customers visiting this brand website for the first time will see that the variety of products they offer can be easily accessed. They sell many chess items, including chess boards, chess pieces, school chess supplies, etc. The Chess Store, Inc's chess set products consist of metal chess sets, italfama chess sets, antique reproduction chess sets, wood chess sets, silicone chess sets, high-end luxury chess sets, and many more.
They also feature a Father's day sale where customers can get gifts for their fathers, uncles, and husbands on Father's Day. The Chess Store, Inc chess pieces are for those who already have chess boards but are looking to buy another type of chess piece or complete the one they already have. Different products can be found under this category, including theme chess pieces, luxury wood chess pieces, rainbow plastic chess pieces, bone artisan chess pieces, etc.
There is also a section where customers can get different types of chess boards, from regular to customized/luxury chess boards. The Chess Store, Inc also has a school chess supplies section crafted to provide academic center bags, chess sets, chess boards, and other chess accessories.
Additional Services Of The Chess Store, Inc.
The brand also provides customers with a newsletter to keep them updated on new products and notify them when they are offering a discount for their products. FedEx and UPS are used to ship The Chess Store, Inc chess boards and other products to their customers in the US and any other place in the world.
The brand also allows customers who are not completely satisfied with what they purchased on their website to return them within 30 days of receiving the product. An affiliate marketing program earns its customers commission whenever they refer someone to buy The Chess Store, Inc products. To contact the company, you can either do that with their live chat or with the following contact information:
Phone number: 503-536-8439
Compliments, Complaints, And Tips For The Chess Store, Inc.
Have you bought any products from The Chess Store, Inc's chess collections? If yes, can you please give a detailed explanation of your experience with them? What was the condition of the Chess accessory when it was delivered? Was it the same way it was displayed on their site? Can you describe how their customer service attended to your complaint, and what was their response rate? Sharing your experience and feedback on our website will help other customers who want to buy items from The Chess Store, Inc to understand what their service looks like. Leave an honest review on our platform right away.