Velvet by Graham & Spencer

Reviews, experiences and complaints

Order 10
Service 10
Price 10
Delivery 10


100% would buy here again

Velvet by Graham & Spencer

Shopping for clothes can be stressful. If you go to a physical store, you’ll have to deal with large crowds and long lines. Sometimes when you see the perfect top, the store doesn't have your size currently in stock. Therefore most people shop online, as it’s more convenient, and you’re more likely to find the clothing item you want in stock. Before buying anything, it is important to browse through both good reviews and bad reviews. Make sure to read over more than one review, as this will give you insight into the quality of products and services of the business you plan to buy from.

About Velvet by Graham & Spencer

In 1997 Velvet by Graham & Spencer was founded. By 2004 Velvet by Graham & Spencer grew in such demand they launched menswear in Spring. In the Spring of 2013, they partnered up with model Lily Aldridge. Lily became the face and body of Velvet by Graham & Spencer. Then The Lily Aldridge for Velvet collection debuted with a 14-piece limited edition capsule. By 2015 stores opened up in the Hamptons. In 2020 Velvet by Graham & Spencer launched a collection of organic cotton separates and a line of wares for the kitchen and beyond.

Products and Services of Velvet by Graham & Spencer

At Velvet by Graham & Spencer, you will find a variety of clothes. In the women’s section, you can browse through a selection of tees, henleys, polos, shirts, knits, sweaters, hoodies, sweatshirts, jackets, pants, and shorts. Likewise, you can browse through tees, henleys, polos, shirts, knits, sweaters, hoodies, sweatshirts, jackets, pants, and shorts in the men's section.

Additional Services of Velvet by Graham & Spencer

If unsatisfied, you can return your item within 30 days of receiving it. Your return must be unwashed, unworn, unused, and in its original packaging. International returns are not eligible for tax, duties, or shipping refunds. If you use the USPS return label, a fee of $5.00 will be deducted. If you wish to make an exchange, you must contact customer service for further assistance. All orders are shipped with UPS and USPS on business days. Orders shipped to the US by Ground will cost $5.00 and take 5-10 business days. UPS 2nd day air will cost $15.00 and take two business days. UPS's next-day air will cost $20.00 and take one business day. Orders over the amount of $250.00 will be shipped for free. Velvet by Graham & Spencer has partnered up with Zonos to make international deliveries. You must choose your country when placing your order to get a quote. If you wish to make a purchase, Velvet by Graham & Spencer accepts Visa, Mastercard, American Express, Discover, and gift cards. If you have further questions, you can contact Velvet by Graham & Spencer at: Telephone: (888)-291-7412

Complaints, Compliments, and Tips for Velvet by Graham & Spencer

Have you shopped with Velvet by Graham & Spencer before? Was your experience pleasant? Sometimes clothes aren't always true to their size. When ordering clothes with Velvet By Graham & Spencer, did you receive the correct size you ordered, and was it true to size? When you placed an order, how long did it take to arrive? If there were unexpected delays, were you notified of this? When contacting customer service, were they helpful and friendly? Share your feedback by writing a customer review. Your feedback will help Velvet by Graham & Spencer better understand the wants and needs of their customers and update their products to suit newer trends.

Reviews, experiences and complaints

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