ASTR The Label
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ASTR The Label
It improves your mood when you dress correctly and feel well in your clothes. Have you ever bought new clothes and felt like a million bucks when you wore them to an event? If that’s the case, you have a basic understanding of what is being discussed here. You were probably in a better mood, more pleasant to be around, and had a little more spring in your step. This is how you should feel every day.
Numerous studies have shown that dressing nicely makes individuals feel more knowledgeable and responsible. Keeping your wardrobe updated with clothing that reflects your style personality daily would be ideal. ASTR The Label is an online shop that offers a collection of chic clothing. However, we recommend you read independent ASTR The Label reviews on ReviewsBird.com before patronizing the firm.
About ASTR The Label
ASTR The Label is a women’s apparel line recognized for its sophisticated, contemporary-style dresses. The LA-based firm claims to be a wearable representation of attainable style for all occasions since its inception in 2012.
Channels to contact ASTR The Label
ASTR The Label maintains that customers with questions or queries concerning their products can reach the firm’s customer service representatives by calling 1 833 522 2787 or sending an email to customercare@ASTRtheLabel.com. The ASTR The Label customer service team is available on Mondays to Fridays, 8 am to 4:30 PST. Customers can also get updates of the company via their social media handles like Instagram.
Products and Services of ASTR The Label
ASTR The Label offers varieties of womenswear including coats, gowns, tops, and many more. Orders are shipped within one to two business days after being placed. Orders placed by noon PST will be shipped the same day. Customers will receive an email containing the tracking number of their order after shipment. The company maintains that orders are not processed or shipped on weekends, or holidays. Returns, refunds, exchanges, and store credit are not available on sale products marked as final sale.
ASTR The Label maintains that customers that are not pleased with their products can return them within 28 business days after receipt. The returned item must be unworn, in its original packaging, unwashed, and undamaged, with all tags still attached. Refunds will be issued through the original payment method used in purchasing the item. The company asserts that except for damaged merchandise, all foreign orders are final sales.
Compliments, Complaints, And Tips for ASTR The Label
Have you patronized ASTR The Label in the past? If you have, how would you rate your shopping experience with ASTR The Label? We would like to hear from you, so make sure to leave your feedback on this platform. What was the standard of the item you received? Would you recommend the company to others who might be interested in their products? Do you have any recommendations or suggestions for the firm? Was it difficult navigating the website? Would you patronize ASTR The Label again? Please leave an authentic customer review here for prospective customers of the firm.
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All reviews ( 1 )
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WARNING! DO NOT BUY FROM ASTR'S FACEBOOK SHOP! I purchased a dress from ASTR for my sister's wedding through Facebook, as they were offering a coupon. I wound up exchanging the dress once and then ultimately returning it as neither size fit right. Instead of giving me my money back, they gave me store credit, despite sending the dress back well within the 28-day period stated on their website. I tried contacting them via email and never received a response. I sent two messages through their website contact form, and still nothing. I called them and the customer service representative I spoke to said I would receive a refund and email confirming it by that Monday. Neither the refund or email came. I then received an email response from one of the forms I had filled out and a new customer service representative seemed confused about how to issue a refund since it was a Facebook shop order and said he would work on it. I also contacted Facebook's customer service for the shop and after several weeks of talking in circles with a bot I gave up trying to get in touch with a human. After dealing with all of this for over a month, I received this useless message from ASTR: "Due to a system error with our integrated Facebook platform, I am unable to process the refund to the original payment." Now I'm out $170 because their customer service team doesn't know how to do their job. Never shopping there again.
