The Fret Wire
Reviews, experiences and complaints
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The Fret Wire
The Fret Wire: A Haven for Guitar Enthusiasts
Are you an aspiring musician in search of the perfect instrument? Look no further than The Fret Wire, a haven for guitar enthusiasts. Whether you’re a seasoned professional or just starting your musical journey, this online retailer has something to offer for everyone.
The Perfect Place for Custom Guitars
One of the standout features of The Fret Wire is their ability to create custom guitars. With their user-friendly website, you can design a one-of-a-kind instrument that suits your unique preferences. From choosing the type of wood and hardware to selecting the pickups and finishes, the possibilities are endless. The Fret Wire’s attention to detail and commitment to quality ensure that every custom guitar is crafted with precision and care.
If you're feeling inspired, but don't quite have the skills to build your own guitar from scratch, The Fret Wire also offers DIY guitar kits. These kits come with all the necessary components and detailed instructions, allowing you to experience the satisfaction of assembling your own instrument. It's a great project that will not only improve your skills as a musician but also give you a deeper understanding of how guitars work.
Unparalleled Craftsmanship
When it comes to craftsmanship, The Fret Wire truly shines. Their team of skilled luthiers meticulously handcrafts each instrument, ensuring that every detail is perfect. From the smooth fretwork to the flawless paint job, you can expect nothing less than excellence. The attention to detail is evident in every guitar they produce, making it a joy to play and a work of art to behold.
As the famous musician Jimi Hendrix once said, "Sometimes you want to give up the guitar, you'll hate the guitar. But if you stick with it, you're gonna be rewarded."
Exceptional Value for Money
Despite the exceptional craftsmanship, The Fret Wire offers incredible value for money. Their guitars are competitively priced, making it accessible for musicians of all budgets. Whether you’re a beginner or a seasoned professional, you can find a high-quality instrument without breaking the bank. This affordability combined with the customization options truly sets The Fret Wire apart from its competitors.
Impeccable Customer Service
Another feather in The Fret Wire’s cap is their impeccable customer service. From the moment you land on their website, you are greeted with a warm and friendly experience. The team behind The Fret Wire is passionate about music and strives to provide personalized assistance to every customer. Whether you have questions about a specific guitar or need help with the customization options, their knowledgeable and friendly staff is always ready to assist.
A Final Strum of Praise
In conclusion, The Fret Wire is a haven for guitar enthusiasts, offering exceptional craftsmanship, customization options, and unbeatable value for money. With their wide range of instruments and DIY guitar kits, there is something for everyone, regardless of skill level or budget. The attention to detail and dedication to customer satisfaction set The Fret Wire apart from its competitors. So why wait? Take a strum in the right direction and explore the world of guitar greatness with The Fret Wire.
What did you think of The Fret Wire? We would love to hear your experience! Please leave a review and let us know what you loved about The Fret Wire's products and services. Your feedback helps us continue to provide exceptional experiences for guitar enthusiasts like yourself. Thank you!
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 9 )
TL Style Electric Guitar Kit
I will say this, I spent a couple months researching diy kits from different websites. For my first guitar build I chose Fretwire. For the second, and now my third guitar build I am sticking with Fretwire. I was lucky to choose them over their competitors. It seems like each kit was better than the last one. My first build came out awesome. I play it every day. It keeps tune for multiple days The music shop I took it to insisted that I purchased it. They are not perfect, but they are perfect for those who are not afraid to make it perfect. Watch a couple YouTube vids on fit and finishing a guitar and you will have a perfect guitar. The neck and body alignment are very good. You won’t have too many issues with alignments as their quality department ensures that you are getting a neck and body that will be easy to assemble. These kits allow you to upgrade parts if you wish. I went with a gotoh/fender bridges and locking tuners. The pickups have decent tones. These Tele kits are really fun to build. I even more fun to play something that you can build for yourself
DIY guitar kit
I ordered a DIY guitar kit from thefretwire on 8/8/22. As of today I've received zero notifications regarding shipping, and I'm unable to connect with an actual human being to get an update. I did email them last week and haven't got a response. I've also left a voicemail...same results. The kit should have been shipped within 4 days of my order based on what their website lists. I'm glad I ordered using a credit card so I should be able to dispute the charges and get a full refund. I'm bummed because this was going to be a fun project to complete with my daughter.
Abassdiykit
I placed an order for one of their diy bass kits back in October of 2022 and got the order confirmation email then a tracking order email. The tracking never showed it shipped. I tried calling leaving messages, emailing, Facebook messenger and have never received a single correspondence on my order. I’ve been scammed by The Fretwire company in my opinion!
Headlessbasskit
I ordered a headless bass kit in November of last year but to this day have received nothing. I have emailed them, used their contact form from the website and even called and left a message all to no avail. They took my money quick enough but refuse to answer Inquiries about the order and ignore the request for a refund and cancelation of the order they seem unable to fill.
Diy kits
We ordered and of course our money is immediately taken, then we were sent a email telling us that they were having in house problems fulfilling orders and it would be a month to receive. After a few days of emailing back and forth then we were told 2 weeks instead of a month. After a few more emails and a couple more days we're told a week We were told "We have received a shipment and things are being processed". A week goes by nothing. We start contacting them again. By this time we are pushing 2 weeks. They have a shipping label on part of the order and said it would ship in 24 hours. A week later nothing. At this time they let us know half of our order is out of stock. Pushing 3 weeks later. Then when they refunded our money we had to remind them to refund the shipping cost. The part of the order that had a shipping label went a few more days they garantueed us that it has been shipped and was going to get us a new tracking number. Finally after a few days they got back with us and told us that this part of the order was out of stock also and was refunding the entire order. Extremely bad experience. The absolute worst shopping experience I have ever had shopping online.
EV Style Electric Guitar Kit
I ordered a guitar kit and never got an email or any other contact from them. But, they did take my money.
Headless Bass Guitar kit
Do not do business with this store. I ordered the kit two weeks ago, and when a few days passed with no shipping notification, I emailed them. They sent me a BS response about "warehouse issues" and said it would be shipped by the end of the next week, which would have been yesterday. I responded and asked them to cancel the order. They ignored me. I emailed again, asking them if they'd received my last email. They ignored me again . I emailed a third time, telling them that I would be happy if they either shipped it or refunded my order, and nothing. I called them and left a message, because they very conveniently only have a message only number available.
Nothing.
What seems to have happened is that this company is selling out of stock products without notifying customers of their backorder status, and then instead of cancelling the orders right away when asked to, they're waiting until they actually get the order shipped, in the hope that people will change their mind about cancelling if they have to go through the trouble of sending the item back. This is comically bad business practice and I hope that no one who reads this makes the same mistake I did and chalk the bad reviews up to flukes. These people do not deserve your business.
Singlecut 12 string electric guitar kit
I bought the kit but only received enough tuner ferrules and washers for a six string guitar. I have tried multiple times to contact the company to correct the problem but have gotten no response.
diy bass kit
Ordered a bass kit weeks ago. Still has not shipped. Charged full amount plus shipping. Sent an email and they told me items are not always scanned when they leave. Complete lie. Priority mail would have been here by now.
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