A ticketing system refers to a client service tool that aid companies to manage their service and support cases. The app or system generates a ticket which documents the interactions and request of clients over time, making it easy for a client service representative to resolve complex issues. Ticketing systems also help client service teams to prioritize better their assignments, ensuring they create a more enjoyable client experience. Generally, ticketing systems work by creating a ticket which records the exchanges on a service or support case.Tickets have an interesting history, the first-ever known tickets date back to ancient Greece and were utilized for events that mainly took place in theatres. In the Roman era, small disks made of clay were used to stamp seating details and were being used as tickets. Audiences that were coming to the Theatre Royal, Covent Garden in 1732 would pay for admission on the door to the theatre without being issued a ticket, and they were not guaranteed of a seat, creating the need for a ticket system. In the late 1800 paper tickets were progressively coming into use and paper tickets with a perforate counterfoil were developed around this time.
TicketLite is a robust and straightforward self-service ticketing solution that gives one the full control of events. From low capacity events with hundreds of people to large events with thousands of attendants, ticketLite has an inbuilt tool that ensures it is easy to manage.TicketLite has a team of experts that ensure that the products present a quality experience.
Products and services of TicketLite
The company offers a simple and innovative online ticketing technology that will ensure a seamless client experience. TicketLite is made to ensure that your event attains the exposure it needs to produce the ticket sales you require. TicketLite ticketing system can be used in sporting events, in theatres as well as concerts It can suits sports such as soccer, racing events and tennis among others.
Compliments complaints and tips for TicketLite
TicketLite strives to ensure it offers its clients a quality service.It has an FAQ section which answers some of the most asked questions. It also ships tickets promptly, and within four days of purchase, you’ll have gotten your ticket. The company assures of quality service, and a 100% money-back guarantee backs its tickets.The company also assures a client that their information is safe and doesn’t share any information regarding a user to any third party. Some of the benefits of the self-ticketing solution by Ticketlite include, once an organization starts interacting with more clients, a higher volume of service cases will be experienced. Unless such an organization hires more client service representatives to match with the demand that's rising, there will be more pressure on the support team. Including a ticketing system into such an organization's help desk serves to overcome this challenge. Ticketline also aids to centralize information in an organization while also making it easier and more orderly to reach a client service rep. If you have used their products, leave a review on reviewsbird.com.
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