BelleLily

Reviews, experiences and complaints

Order 4.7
Service 4
Price 4
Delivery 3.3

Total

4
33.3% would buy here again

BelleLily

Clothes play an essential role in defining a man. As the adage goes, clothes make a man. The choice of a particular cloth is influenced by various variables, including price, trend, and material. Fashion trends act as marks to someone's status and attitude. The attitude derived from a fashion trend's choice includes attitude towards sexuality, gender roles, and body image. Women are very particular in their choice of fashion; this is because the particular style's choice molds her to the particular woman she'd want to be. It gives her a sense of autonomy and a taste of what she's capable of doing. Therefore, the choice of clothes is an essential part of their daily look or intended image. Some example of fashion includes clothing, footwear, accessories, makeups, hairstyle, among others. The traditional fashion stores have constantly improved women's fashion. Even better, technological advancement has enabled businesses to offer their services online conveniently. By setting up eCommerce sites, businesses can reach more customers and offer a variety of fashion brands. Therefore, it gives the user the convenience to compare, shop online, and get the latest women's fashion as soon as it occurs.

About BelleLily

BelleLily is an online store dealing with women fashion, home décor, among others. Over ten years, the business has continuously improved its fashion by allowing its designers to explore unique styles that combine art independently. By doing this, the company can continuously discover new fashion trends. With its wide range of fashion clothing, shoes, accessories, and home décor products, the company seeks to help its customers acquire them at an affordable price that will ensure overall satisfaction. It has a team of professional customer service who are to assist customers during the shopping experience. Customers are also able to track their products. The offerings are frequently updated to suit the latest fashion trend, style and demand.

Products and services of BelleLily

BelleLily offers different products in its online store. It has a team of professionals who are dedicated to ensuring that the client gets a seamless experience. Based on one's shopping needs, the company has categories that will enable one to find the clothes they are looking for easily. Clients need not worry about their privacy while shopping at the site as there's a clear privacy policy, and the company doesn't share any of a client's data with any third party. Instead, any client's data is only used to make their experience in the site better. The company also ships its products. The shipping section on the site has clear shipping details.

Compliments, complaints, and tips for BelleLily

Are you a member or ever bought from BelleLily? Have you had any delay in the delivery of their products? Comment on their shipping policy? What's your experience on their platform? Are you able to track your order? Was the quality of the ordered product up to standard and fashionable? Would you recommend in need of fashion products someone to BelleLily? If you have used their products, leave a customer review on ReviewsBird.com.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

L
Laura 1 year ago
8
Customer service is excellent in responding to requests. Return service is prompt and excellent. I purchased a bodycon dress after seeing them on an influencer and thinking they were pretty...
C
CJ TURNER 1 year ago
2
Nothing fits, has the described quality or pattern as pictures or described. The website clearly stated I can return for a full refund if in original packaging, unworn and tagged. When I rec...
U
Uska 2 months ago
2
I order stuff for over €100 to find out that size s that supposed supposed to be size six to eight is size 10, when it comes to tops it's even 12 dresses are size 12 to 14 nothing it�...

All reviews ( 3 )

Ruched Asymmetric O-Neck Bodycon Dress

Customer service is excellent in responding to requests. Return service is prompt and excellent. I purchased a bodycon dress after seeing them on an influencer and thinking they were pretty great and authentic. I was completely wrong!!! They're from China, and the wait is outrageous. My order arrived in three shipments, the latest of which arrived one month after I placed it. The quality is somewhat higher than other Chinese brands, but it is not worth the price! I called the firm since all I wanted to do was make a return. Customer care was really helpful and promptly resolved my return and refund request! Thank you very much. Customer service was friendly and helpful! I'd figured out what I needed to know.

L
Laura 1 year ago
Order
10
Service
8
Price
8
Delivery
6
Total
8
Would buy here again?

OVER $200+ IN CLOTHING ITEMS - YES I READ THE SIZE GUIDE BEFORE ORDERING!

Nothing fits, has the described quality or pattern as pictures or described. The website clearly stated I can return for a full refund if in original packaging, unworn and tagged. When I received my item there was an address on the label titled "send all returns to:" with a US address - but that bag was mistakenly thrown out. I went through all the motions to request a return over the span of 2 + weeks and I am getting the shaft from this company. They take their time requesting pictures - which i send. Then they only offer me a partial refund. Now they offer for me to send back to China on my dime for postage. But the very best part: ALL OF MY EMAILS TO THEM ARE GETTING RETURNED (from 2 separate email addresses) because they mark me as SPAM! I am unable to reply back to their emails without it getting kicked back. I send as a new message - it gets kicked back. I send from another email address with the prior correspondence attached and I get one reply (without an acceptable solution) and then I AM MARKED AS SPAM AGAIN. This is a joke. I want to return these in the US as stated on their website. Nothing has even been TRIED ON - that is how misrepresented these sizes are - and I've done everything right! Please see attached for examples of the BS correspondence from this company and all of my BLOCKED attempts at resolving this.

I am CLEARLY not the only one this company jacks around. They are bad behavior and scammers! The return label had a US return address on the label! It stated in order to return that it needed to be approved by contacting their customer service! Their customer service has played this game for over a month! I cannot wear any of these items of clothing! I am a size M and wear a M-L because I do not want things to be too tight - I wanted a baggy look in some of the items ordered and I ordered WAY UP in size and they DO NOT EVEN FIT ME AS THEY ARE TOO SMALL! I even ordered 2XL items! The material is cheap, the colors off and the return policy is bull crap! Please please help me! This is not fair and I checked with USPS and it would cost me $263 to send back these UNWORN, UNOPENED items that I tried to return in the first 2 days of receiving! I am playing by all of the rules and I was scammed and mislead by the advertising of their products in quality, size, color and return policy! I do not want a partial refund, I want to return these items for a FULL refund to the address on the label that I so very much so wish my husband did not mistakenly throw out! This company is unethical and I feel like my purchase is not protected even with PayPal if I still need to prove otherwise! And a side note - all of my correspondence through email with them is STILL marked as spam and all get bounced back to me - as Bellelily immediately emailed me when I opened this claim and asked for me to close this claim and accept store credit for a partial amount... Funny how it took them weeks to respond prior but as soon as I opened a Pay Pal claim against them they responded within 2 hours.

C
CJ TURNER 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Iorderedclothesnothingfitsitsallgiant

I order stuff for over €100 to find out that size s that supposed supposed to be size six to eight is size 10, when it comes to tops it's even 12 dresses are size 12 to 14 nothing it's 6/8 is a lie !!!and when you ask for return company would like you to measure yourself from head to toe, refusing to give you a money back it's a joke!!! do not order anything from them. Dress I ordered that wasn't cheap looks like bag of potatoes and fabric is similar if my boobs were big as balloons that dress would be still too big!!!!

U
Uska 2 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Write your own review