
BM BRIDAL
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Dress
We were hesitant about placing an order on this website when we saw a dress we loved. But my daughter checked reviews about the site and this gave us confidence. I was pleasantly surprised at the quality we got when we ordered the prom dress for my daughter. The gown is stunning! The sizing is perfect, the fabric is as described, and the dress is fully lined. I was able to track the dress's progress using the tracking number. They have friendly customer service that answers any question about sizing. Overall, a very simple and straightforward transaction with a great value dress.Bridesmaid Dress
Defective dess Refused to return it!
DO NOT TRUST THEM. THEY REFUSE TO DO RETURNS AND SENT ME AN UNWEARABLE BRIDESMAID DRESS.
First of all, I ordered it at the beginning of February. It took months! I contacted at the middle of March and was never answered.
It finally came recently here in the second week of April. AND IT'S UNWEARABLE! It's sleeves dig into me and force my shoulders to curve forward. In the back it will only zip up halfway, even with help, and in the front it is loose and hangs away from my chest! Anyone taller than me can see me exposed chest, all the way to my naval! It is supposed to be a modest bridesmaid dress!
On top of all this, while the website, and even a tag on the dress, brag that they do easy returns- THEY REFUSE TO ACCEPT THE RETURN. After sending emails back and forth for five days, they now told me that I would have to cover shipping to China and I would have to pay for the warehouse storage, PLUS they would deduct more for their inconvenience, so if I even got any money for the return, it would be minimal.
DO NOT TRUST THEM. They do not honor the promises on their website or even the tag attached on the product that says as long as it is still attached they will help with returns or exchanges. The dress they sent me is DEFECTIVE yet they will not return it.Pantsuit
I ordered a pantsuit according to the sizing chart and when I received I was very disappointed when I tried it on the pants were double the size! After several emails trying to get a return authorization I was told that I had to prove that they made it wrong and then I still might not receive even a partial refund. So now I will need to pay a lot of money (more than the original price) to have a seamstress remake the pantsuit.
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