Online Shop Reviews & Customer Experience
Garmentory
All reviewsGarmentory
50% Would buy here again
All reviews (2)
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Dresd
CUSTOMER BEWARE!!
I purchase a Natalie Martin dress and couldn’t wait to get it. I opened the package to be overwhelmed by an awful oder. I immediately call the company and asked the replacement the dress. They refuse to let me return it. But would pay for cleaning. After further inspection I realized the smell was coming from the arm pits! Ewww. The dress has been worn! To make a very long story short. They called me a liar and refuse to take the dress back and refund my money! This is the Worst company and customer service Ive ever experienced!
Do not buy anything from this company!! #poorcustomerserviceGarmentory#usedmerchandiseClothes
Garmentory has been a dream come true. I have a strong desire to support small/sustainable fashion labels, but I live in Northern Canada, just below the Arctic Circle, where there are few clothing stores. I've fallen in love with all of the new labels I've discovered on Garmentory, and I've already made several purchases - all of which are stunning. Not only do they have a large and diverse selection, but they also have 5-star customer service. All of my orders and inquiries were handled quickly and efficiently, and I know that the Garmentory team works hard to ensure that their clients and partner boutiques have a positive experience.
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