Graphene-X
Reviews, experiences and complaints
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Graphene-X
Have you ever heard of graphene fibers? Apparel, sportswear, and undergarments are all made with it by clothing firms all over the world. Are you interested in wearing graphene-based clothing? If you answered yes, you should consider shopping at Graphene-X. Before purchasing any of their products, please read the previous customer reviews to know whether they are legit or not.
About Graphene-X
Graphene-X is an online clothing brand that creates all-around performance clothes from the world's most robust material to empower people to live a life without limits. They prioritize quality above quantity. They think that a piece of equipment purchased from them should last a lifetime. Their goal is to create unrivaled all-around gear that is supported by materials science. Their goal is to become the clothing brand that revolutionized the industry by incorporating graphene and shaping the brand's DNA by involving their backers on a whole new level.
Products and Services of Graphene-X
Alpha Series 3L Jacket, Alpha Series 3L Jacket II, Omega Pants, Mask-X, All-Rounder Socks, Layer-X (short sleeve), Layer-X (long sleeve), and GRAnaREC Mid-layer Jacket are some of the Graphene-X items. Gift cards are also available. By registering on their website, you can join their community and become a grapheneer. You can gain access to pre-market launches and become a part of a backer-centric brand by joining up. Credit cards, Google Pay, PayPal, and Apple Pay, are just a few of the payment methods accepted by Graphene-X.
Shipping and dropping Services of Graphene-X
Graphene-X provides international shipping and dropping services. The prices vary by region, and they offer free shipping on orders above a specific cost. Please contact their support team via email for additional information about the company's shipping policy.
The Return policy of Graphene-X
Don't worry if you're not completely satisfied with your Graphene-X product; they've got your back. Notify them within 30 days of receiving the item, repack it in new condition with all tags attached, and return it to them. Because of odor-able reasons, socks are not returnable. If the fit isn't what you expected, they'll gladly arrange a size swap. Simply send them an email with the subject "Size Exchange," They will respond with instructions. If you want a refund, send them an email with the subject line "No love – refund please," and they'll take care of it before you blink. Customers are responsible for the expense of returning the items.
Compliments, Complaints and Tips for Graphene-X
Have you bought anything from Graphene-X? What is the quality of their clothing like? Have you received your orders on time? Would you recommend any of their products to a friend? Do you have any suggestions on how they could make their products and services better? Please contact their support service via email if you have any complaints or compliments. To learn more about the company, follow them on Facebook and Instagram. Share your feedback about the experience you had using the products from Graphene-X.
Please offer comments about your shopping experience here so that future consumers may make informed judgments about Graphene-X items.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
Reversiblesweatpants
I got a pair of reversible sweatpants from Graphene-X pants because I wanted to try running in colder weather. I'll start with the good: they are very well made and they'll definitely keep you warm. However, it was immediately clear that they are not suitable for running because they are quite heavy, which makes it impossible to keep them from slipping down while running. The weight also makes them feel quite uncomfortable during a run. However, that's not why I'm giving them 2 stars, the reason for that is the company's return policy. I tried them once, on a run of 3km and less than 15 minutes. After that I wanted to make a return because I can't use them for running and I don't have any other use for them. The surprise came when Graphene-X refused the return because "the item is worn" (I did specify (perharps foolishly) that I tried them on once). Keep in mind that we're talking about a pair of pants that cost me more than $180. On the return policy, the site says "pack it back in new conditions and with all its tags and send it back to us". Ignoring the "all tags" condition which is simply laughable (what company that actually cares about its customers conditions the return on some tags ?!), the "new condition" part is just a customter trap. The pants ARE "new condition", we are talking about a pair of pants that was used once for very little time and was washed carefully after that. I could even provide the original tags, but I was refused the return because "we can't accept worn items". To me, calling a pair of ~180USD pants "worn" after a single use is a borderline scam, so I won't be buying anything from this company again. You draw your own conclusions.
