Guu Shop

All reviews

Guu Shop

60% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

A
Amy Saravia
I ordered a chain and piece and wanted to exchange it I mailed it back to the return address on the label and never got credited or refunded 100 percent loss Read on
S
Shawn
I bought 2 pieces from them damaged in the pic they sent me before shipping refused to exchange or return my money over 100 emails and still only offered a 35 % discount or i can pay internation...Read on
A
Antonio Brown
Hands down the worst experience I’ve ever had ordering I ordered on February 2nd and it’s march 7th still have not received my items customer service is the worst keep getting the same lying emails...Read on
L
Larry
I had ordered 7 custom chains and upon delivery one was broken, so I contacted GUU. I was asked how was it broken? Hell I don't know I just open the package, They then responded it was broken when ...Read on
A
Avery
Excellent quality! My friends and I all adore the look. Shipping takes a reasonable amount of time and is well worth the wait. I've had four picture necklaces made for my children, and they love th...Read on

All reviews (5)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chain and piece

    I ordered a chain and piece and wanted to exchange it I mailed it back to the return address on the label and never got credited or refunded 100 percent loss


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bought 2 chain 1charm

    I bought 2 pieces from them damaged in the pic they sent me before shipping refused to exchange or return my money over 100 emails and still only offered a 35 % discount or i can pay international shipping and have it repaired. The 19 mm 2 row cuban turned my neck green and faded really bad after only 2 times i wore it i have emails and pics to prove it. So i got robbed for 200 Dollars. So not buy it is not lifetime warranty they dont honor there policy . and only other option was they finally said i could return it i pay international shipping and they will access the damage and deduct money for wear and damage and i get whats left so i pay shipping and get money taken for your product that is claimed to not fade and a lifetime warranty so i get back a fraction of what i spent? Seems real far awesome customer service. I will never buy from this store again and neither should you so you have been warned


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Custom Ring and chain

    Hands down the worst experience I’ve ever had ordering I ordered on February 2nd and it’s march 7th still have not received my items customer service is the worst keep getting the same lying emails I would NEVER order from GUU SHOP again😤😤😤


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Custom chain

    I had ordered 7 custom chains and upon delivery one was broken, so I contacted GUU. I was asked how was it broken? Hell I don't know I just open the package, They then responded it was broken when they shipped it. Not my problem it was broken when I received it. Well send us $29.99 and we will fix it? I paid over $2,000.00 NO! I need my item fixed at no extra charge!! We go back and forth but no resolve.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Necklaces

    Excellent quality! My friends and I all adore the look. Shipping takes a reasonable amount of time and is well worth the wait. I've had four picture necklaces made for my children, and they love them. They're of excellent quality, and I'm looking forward to having many more made in the future. They received a pleasant customer chat and responded promptly. Due to the holidays, shipping took a little longer, but it was still quick. The products I purchased were extremely clean, and I highly recommend them. I've been very pleased with everything. The company is very professional and sells really good quality jewelry.


Others also viewed