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Order 10
Service 10
Price 10
Delivery 10


100% would buy here again


One thing that beautifies a home aside from the structure and furniture is the kind of rugs in strategic places in the house. Many overlook its importance, and those who know find it difficult to find quality ones online due to the numerous online stores selling the products. Not to worry, ReviewsBird gives detailed rugs reviews about different online shops or stores that sell rugs and everything you need to know about the company as a potential customer. This leads us to Kukoon Rugs, a company/store that deals in the sales of rugs. Read further to have detailed information about them.

About Kukoon Rugs

Kukoon Rugs was founded by the Managing Director, Paul Valley, in 2007 and incorporated in 2011. The company is an online store selling entrance mats, stair carpets, hallway, outdoor, kitchen, bathroom, and living room rugs. Although it is an online store, Kukoon Rugs has two walk-in stores in Belfast and Newry. While the former operates from 9 am-5 pm on Mondays to Saturdays and from 1 pm-6 pm on Sundays, the latter opens only on Mondays to Saturdays from 9 am-5 pm. The online store operates three websites; for EU customers (European Union excluding UK and Ireland), for US, Canada, Australia, and New Zealand, and then for UK and Ireland. They deliver to many international destinations. Therefore, it's important to seek clarity from the customer care personnel with these details:Headquarters: 23, Shepherd's Way, Carnbane Industrial Estate, Newry, BT 356EE, Northern Ireland. Email: support@kukoon.com

Products Of Kukoon Rugs, And Mode Of Payment

Kukoon Rugs are made from varieties of materials. These include but are not limited to; polypropylene, coconut coir, polyamide, 100% recycled polyester, etc. They can be sorted by color, size, style, room, and size. There, you find different types of rugs or foot mats made from different materials and manufacturers. Kukoon Rugs accept payments via Credit and Master cards, Apple Pay, PayPal, Google Pay, Norton, and American Express. It's important to know that depending on the location, customers can pay in either Euro, GB Pounds, or Switzerland's CHF.

Delivery, Return, And Refund Policy Of Kukoon Rugs

Kukoon Rugs delivers within 3-4 working days. They also offer free delivery to customers in the UK and Ireland, although delivery charges may apply to larger rugs size. Size XL and XXL Kukoon rugs may take extra 10 days to get delivered due to courier restrictions, only in Northern Ireland and The Republic of Ireland. It's always advisable to include delivery instructions when checking out orders so that there'll be smooth transitioning of products from the courier partners (FedEx, Hermes, Fastway, Royal Mail) to the customer without ado. Orders for more than 1 item may be shipped from different warehouses and, therefore, may arrive at different times—different orders for different addresses.

Kukoon Rugs accepts returns on all rugs within 90 days of shipment. They set aside Mondays to Fridays from 9 am to 5 pm for returned orders. You should contact Kukoon Rugs customer service through the provided details for more information. Upon satisfactory receipt of products, Kukoon Rugs refund within 14 days to the channel through which the payment was made. However, Kukoon doesn't refund the delivery fee. Unlike other companies, Kukoon Rugs refund customers even if the original packaging is lost. However, customers are advised to use bin liners to wrap and protect the products while in transit.

Tips, Compliments, And Complaints Of Kukoon Rugs

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