Reviews, experiences and complaints

Order 10
Service 10
Price 10
Delivery 10


100% would buy here again


A knife in every home is essential. It is a piece of well-known equipment in the kitchen and is very useful equipment for cutting. It also has other functions outside the kitchen. A good kitchen knife comes in very handy when cutting vegetable carrots, among others.

Every home should have a quality knife for their various cooking activities. One store that claims to offer customers good and quality knives is Letcase. They maintain that they produce some of the best knives. To find out more about Letcase, you can read on to see the candid customer reviews that have been left by their clients.

About Letcase

Letcase is a culinary product brand. They claim that to believe that the kitchen is the warmest place of the home and should be treated so. They maintain that it is where memories should be made. As such, Letcase sees knives as a very essential equipment to every home. They maintain that their brand helps customers discover and buy good kitchen knives.

As lovers of food, Letcase sees their knives as tools that will make cooking easy for their customers. They maintain that their products are sustainable and that customers can trust their brand to deliver quality knives.

Channels to contact Letcase

Customers with questions or inquires can contact Letcase via telephone at 181-2453-0938. Customers can also reach them via e-mail at service@letcase.com. They have their customer care hours from Monday to Friday, between 9 am to 5 pm PST.

Products and services of Letcase

At Letcase, customers can get various knives including Japanese Damascus Kitchen knives, and stainless knives like the 10 pieces stainless steel knife set, the professional kitchen knife set blue resin handle, and a knife set with carrying a case.

At Letcase, customers can also get other kitchen knives like a Japanese steak knife set, 5-inch serrated steak knife, high carbon stainless steel steak knife sets, and 6 piece kitchen knife set with block and sharpener.

Shipping and return policy of Letcase

Letcase claims to ship everywhere in the world. However, not all of their products are shipped from the same region, such as the United States, Europe, China, or Australia. And deliveries could take about 7 to 14 business days. Of course, this also depends on the customer's country's customs and import procedures.

Due to changes in customs clearance times in different countries, which may affect how quickly customers' products are examined, Letcase does not guarantee delivery time on all overseas orders.

Customers that are not satisfied with their products should ensure to return the product within 30 days of delivery to be eligible for a refund. Item(s) to be returned must be in their original condition, and the packaging should be intact. If a customer returns an item in its original condition, but not in its original and undamaged packaging, they will be charged 15% of the item’s total cost.

Compliment, complainant, and tips for Letcase

Did you acquire your current kitchen knife from Letcase? If you did, do tell us about the experience that you had in shopping from the Letcase online store. Customers of Letcase can also drop their feedback here about the Letcase products that they purchases. And if you like, you can add any complaints or tips for Letcase that would help them serve their customers better.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

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