LuisaViaRoma

Shoes

The online, user-friendly access was fantastic. Discounts galore. Last week was my first time using this, and I purchased some Manolo Bhlanik shoes at a discount - they arrived incredibly fast and were a great item, but they were too small in my normal size. I would have traded for a half size higher, but they were sold out and no swaps were available... So I choose to return and receive a refund; however, the procedure of obtaining a courier was a little complex because to the directions provided... Could've been a lot better. But I eventually figured out the appropriate procedure, and everything turned out OK... I'd buy from them again in a heartbeat!