Maison Threads

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Maison Threads

33% Would buy here again

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Spotlight: What are our customers saying?

J
Justin Kyle
I placed an order earlier on the website for blue and black Trainers. When I contacted them about a problem with my online order, they were quite helpful. I called them the next day because I was c...Read on
L
Louise
they are awful, ordered on 31st Jan, still not even been dispatched - called and emailed several times never get through - messaged their insta twitter and fb page and got ignored. FINALLY got thr...Read on
S
shay
I have noticed stains and dirt on the laces and shoes that I have received from my order with them. The stains seem to only be on the right pair of the shoes which makes me wonder if I was sent a ...Read on

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    HUGO BOSS BOYS BLUE & BLACK TRAINERS

    I placed an order earlier on the website for blue and black Trainers. When I contacted them about a problem with my online order, they were quite helpful. I called them the next day because I was concerned, and I spoke with a very pleasant and helpful representative. Everyone I interacted with at the company was courteous and helpful, and they answered fast. It was a pleasant experience, and I would buy from them again. When the shoes arrived, it was of good quality and a perfect fit. I recommend this online store. They have good products, fast delivery, and quick response.


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    Would buy here again
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    Kenzo baby set

    they are awful, ordered on 31st Jan, still not even been dispatched - called and emailed several times never get through - messaged their insta twitter and fb page and got ignored. FINALLY got through on the phone and they said aw so sorry we missed your order they'll dispatch it today and send tracking number, surprise surprise i never got the tracking number. Trying to get through again and cant. WORST online store ive ever bought from


  • Ordering

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    Would buy here again
    Overall

    D&G trainers

    I have noticed stains and dirt on the laces and shoes that I have received from my order with them.
    The stains seem to only be on the right pair of the shoes which makes me wonder if I was sent a showroom pair. Either way which is unacceptable for the price I have paid and especially when they were not advertised as that way.
    I have emailed them twice and tried to call numerous times but no answer.

    It's very ironic how they charge people £15 for sending back items that require cleaning yet they have sent me a dirty item

    Poor service, not a happy customer at all.


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