OtakuPlan

Reviews, experiences and complaints

Order 6
Service 5
Price 7
Delivery 5

Total

5.8
50.0% would buy here again

OtakuPlan

Japanese popular culture such as anime and manga has now become a global phenomenon. It has many fans around the world who practice role-playing as casual role players or even professional role players. If we don't know which store sells high-quality goods, role-playing while shopping can be tricky. Nowadays many websites sell role-playing products, and it is difficult to find products that suit your taste. If you are looking for an option, you can try to visit OtakuPlan. Read OtakuPlan's honest customer review here before visiting their website.

About OtakuPlan

Otakuplan was founded to target enthusiastic young people. Young people who love anime, manga, and cosplay culture. It claims that its main goal is to provide the best products for anime and role-playing fans. Otakuplan business hours are Monday through Friday from 9:00 am to 5:00 pm in Beijing, excluding major holidays. When Otakuplan first started there were only 2 tailors and 2 sewing machines. Today, their online store otakuplan has a factory with 3 designers, more than 80 sewing machines, 100 tailors, and more than 3,000 cosplay costumes. OtakuPlan takes inspiration from your favorite characters to create fashionable clothes and accessories.

Products and Services at OtakuPlan

Otakuplan's main products are cosplay costumes and wigs. Likely, otakuplan is not a scam, but legitimate and trustworthy. All Otakuplan products are tailor-made for customers from the ground up. The time it takes to make each type of clothing is different, but Otakuplan also makes tailor-made clothing. You can choose the standard size or adjust the size for it. They recommend that you read the information in the Measurement Guide before choosing a size. Otakuplan provides customers with measurement guidelines to ensure the end product is suitable. You can choose standard delivery (10-15 days) and express delivery (3-6 days) to ship the goods. The transportation time and costs depend on the transportation method, the gross weight of the product, and the destination of transportation. To estimate the shipping costs of different shipping methods, place the items you want to purchase in the shopping cart and click "Request a Quote".After dispatch, they will send you a dispatch notification by email telling you how to track your order. All clothing ordered from them can be canceled free of charge within 24 hours without any problems. Since your clothing is one-time clothing custom-made for you, orders canceled after 24 hours will incur an administration fee equal to 30% of the product price.

Compliments, Complains and Tips for OtakuPlan

Have you ever bought any cosplay items from OtakuPlan? If so, please let us know, and share your experience with us. The algorithm ensures that OtakuPlan reviews get relatively high scores. If an SSL certificate is used and a review is found on another website, they will base this score on the information we can collect about the website on the Internet. The website rating indicates that the website is safe to shop and store your data. This will help potential customers learn more about OtakuPlan before working with them. Leave your feedback on our website

Reviews, experiences and complaints

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Spotlight: What do our customers say?

R
Robin 1 year ago
8
Over the course of three years, I've ordered 35 t-shirts/hoodies from otakuplan. My hero, one punch, death note, demon slayer, parasyte, and Trigun are among them. Every time I've received a...
J
John 7 months ago
3.5
I bought 3 T-Shirts and 4 Hoodies (3 with zippers). The total was $245.93 with a $61.48 discount for buying 7 items (25% off) making the new total = $184.45.

The T-Shirts are mo...

All reviews ( 2 )

T-shirts and hoodies

Over the course of three years, I've ordered 35 t-shirts/hoodies from otakuplan. My hero, one punch, death note, demon slayer, parasyte, and Trigun are among them. Every time I've received a product, I've been completely satisfied. Dealing with their support personnel has always been a pleasure, and he/they have always addressed any concerns I've expressed. He even helped me fix a pixelated hoodie that I was displeased with. They cleaned up the source material, and it was much cleaner when I got it. This is the ONLY garment I've ever had a problem with, out of the 35+ I've ordered, and they handled it gracefully. I am proud to wear these designs, shirts, and hoodies, and I want to purchase more.

R
Robin 1 year ago
Order
6
Service
8
Price
10
Delivery
8
Total
8
Would buy here again?

3 T-Shirts 4 Hoodies

I bought 3 T-Shirts and 4 Hoodies (3 with zippers). The total was $245.93 with a $61.48 discount for buying 7 items (25% off) making the new total = $184.45.

The T-Shirts are more like a jersey with small dotted vertical lines. Looks blurry up close. Otakuplan does all returns through e-mail and they do respond fast. But, when I tried to returned my T-Shirt I get the run around.

The first time they offered me a 20% refund.

If you say no to that they will ask you to keep the T-Shirts and they'll reprint/send them again for more than 2/3rd the cost of the orginal. $22.99*3 = $68.97 - (25% discount $17.24) = $51.73. They offered to reprint/send them for $40. Yeah because I want 6 T-shirts I won't wear and waste $91.73.

Told them I don't want the T-shirts and I want my $51.73 back. I'll just buy them as hoodies because I liked how those came out.

They offered to reprint the 3 T-Shirts as hoodies for $90. You can buy 3 hoodies for $110.97 on their website. So no thanks for the $20.97 off from my $51.73.

Told them I wanted 2 additional hoodies on top of the 3 orginal ones just to see what they would say.

They gave me a total price of $169.98. LMAO You can buy 5 hoodies for $169.96 off their website. So I get no money back from the T-Shirts I don't want.

The return address on the package they send is 1206 US-130 in Burlington, NJ. They will not give me the international address to return the product. They just keep saying "Due to the high cost of international shipping, we suggested the best solution for you, instead of returning your order for exchange, would you please keep the item and we send you the order agagin?"

I won't be buying anything from this company again and advise against it if you're thinking about it.

Also I bought my itmes on 5/13/2022. It shipped 5/24/2022. I recieved it 6/2/2022. Just to give you a timeline.

J
John 7 months ago
Order
6
Service
2
Price
4
Delivery
2
Total
3.5
Would buy here again?

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