Reviews, experiences and complaints

Order 10
Service 10
Price 10
Delivery 10


100% would buy here again


Ever heard of PrettyLittleThing? Have you ever had any shopping experience at PrettyLittleThing? Have you used products from PrettyLittleThing before or be referred? You can get a present or a gift cared to anyone whom you maty treasure just from PrettyLittleThing. PrettyLittleThing is a company that offers products such as clothing items, shoes, accessories and beauty products. You can read their previous online customer reviews and get to understand more about their products and services as well as the description features of the items offered.

About Pretty Little Thing
PrettyLittleThing is owned by Boohoo Group. The Chief Executive Officer also the co-founder is known as Mahmud Kamani. It started out by producing accessories with the Kamani brothers as its co-founders. PrettyLittleThing is now selling womenswear, footwear and beauty products alongside the accessories. The main aim and focus of PrettyLittleThing is to demystify style and make it available, accessible and affordable to everyone.

Products offered at PrettyLittleThing

PrettyLittleThing is a fashion company that sells clothing items and shoes

ranging from formal, casual, sportswear, night wear and lounge wear. Beauty products encompasses make-up, skin care products and hair and body products. The accessories include bags and purses, belts, sunglasses, phone accessories, nipple covers among others. PrettyLittleThing dresses are made from fine cottons and all size are available. Both for the young and the old.

Shipping and delivery services offered at PrettyLittleThing

PrettyLittleThing makes their products accessible by providing a platform online where buyers can make orders

and payments online. PrettyLittleThing has partnered with several industries to facilitate their payment procedures. They are as follows, ‘Verified by Visa’ and ‘Secure by MasterCard’ which makes online transactions secure. Online payments may be done through Visa, Visa Debit, Solo, Maestro, Electron, PayPal, Klarna and ClearPlay.

Return and exchange policy offered at PrettyLittleThing
Once the payment has been made and the order has been dispatched, the buyers can track their items until delivery. Since the orders are dispatched as soon as payment is received, cancellation of an order is impossible. PrettyLittleThing does not handle replacements therefore, in order to make an exchange of an item bought, one has to return the item, reorder a replacement.

PrettyLittleThing returns are brought back within 45 days after the delivery period. For a return to be accepted, the item should be unworn and unwashed. In the case of shoes, they should have been tried only indoors and all the tags must be intact. Restrictions on exchange are put in place mainly because of hygienic purposes. Products such as accessories, grooming items, piercings and swimwear, where the hygienic liner is removed the items are not accepted back for returns. Refund is processed once the unwanted goods have been received.

Compliments, Complaints and Tips of PrettyLittleThing
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