Online Shop Reviews & Customer Experience
Vaer Watches
All reviewsVaer Watches
100% Would buy here again
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D7 Swiss Diver
I love this watch for its design and apparent quality. It looks great. However, my watch has stopped working and I have notified the company and all I got was a form email of FAQs, none of which applied. Further, the email suggested that because they are a lean operation with few staff, it would take time to address any issues I may have. This is not my business, I don't need to know how stressed they may be by not having sufficient staffing. That is collateral information. What i am interested in is how to get my watch up and running and so far, I have not learned how to do that. There is no customer service number to call nor is there a person to contact with my specific needs. It appears to me that this part of the organization is not well executed.
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