Xoo Kool

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This is the one company from which I would never order again. I never received a tracking number when I made my transaction. When the box arrived, the product appeared to be low-cost. I've sought a refund several times, only to be told that the product can be discounted by 40%. They requested that I supply images of the product after I declined, and they have been conducting their "investigation" for over a week now. What are you looking into? The item is brand new, has no tags because that's how they sent it and is still in its original box. They have no intention of refunding my funds.  I will never order from them again, and I will tell anybody who would listen about them.