Xoo Kool

Reviews, experiences and complaints

Order 6.4
Service 6
Price 6.4
Delivery 6.8

Total

6.4
60.0% would buy here again

Xoo Kool

Women's fashion is a vast topic one can talk about. It has been decades now and then fashion is on the top of a woman’s list. As fashion is dynamic, it takes you on a long journey. From skincare to cosmetics, from clothes to shoes to accessories, from head to toe is all fashion for a woman. There are hundreds of brands that produce thousands of varieties to get you the best fit of the day. So, if you’ve ever bought outfits from multiple websites then feel free to drop a review on ReviewsBird. A customer’s review is an important factor for upcoming customers and is beneficial for the company too.

About XooKool

Xoo Kool is a U.S brand which deals with retail clothes of women’s fashion and accessories which makes their customers feel extremely “Cool”. They claim that the collection they design meets customer expectations and they enjoy shopping with them. It offers you unique designs and high-quality products at great prices. They provide their customers 100% satisfaction and an excellent shopping experience.

Products and Services of Xoo Kool

Xoo Kool is one of the biggest platforms of women's fashion. It has a vast collection of jewelry, dresses, blouses, tops, handbags, jumpsuits, jeans, rompers, trousers, swimwear, bodysuits, work dresses, party, and floral dresses, leggings, shirts, lingerie, cosmetics, and sunglasses. They also deal with sportswear and body cons. Their best-sellers are zipper push-up sleeveless bodysuit, deep v-nack ruffle belt push-up bodysuit, and Brazilian high waist push-up three-piece bikini set. Their ordering process follows once you receive a confirmation e-mail, once your order is verified and as soon as the payment gets verified, the order can be changed or canceled within 24 hours. The delivery takes 3-7 business days and shipping normally takes 14 to 30 business days to reach its destination country. You’ll receive your tracking number once your order is shipped out. They also provide a strict privacy policy to their customer’s personal information. You can return the product within 30 days as per the request of exchange/return. The product should be unwashed, unworn, unused, and should be in the same condition as delivered along with original tags. Sale items cannot be exchanged/returned. Any claim or queries regarding the received product should be emailed within 3 days. They own a rate of 5.2 of positive reviews and 60% of the customers will buy again.

Compliments, Complaints, And Tips For

Xoo Kool also provides a complaint number and e-mail, in case of any query, feel free to contact them. Have you ever experienced Xoo Kool in the past? Did you find the right product for yourself? If yes, then kindly drop a review even if it’s good or bad, all they want to know is customer review so even if it’s a bad one, they would love to fix it as that is their main goal and it will also encourage other customers in gaining experience from our services. Feedback is also an important aspect of a company’s growth.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

K
Katherine Peralta 1 year ago
9.5
You can also reach via email and they will get back to you right away! They are so amazing that they are willing to communicate with you every step of the way. The dress are custom made and...
K
Katherine Peralta 1 year ago
9
You can also reach via email and they will get back to you right away! They are so amazing that they are willing to communicate with you every step of the way. The dress are custom made and...
A
Annabel 2 years ago
8.5
This is the one company from which I would never order again. I never received a tracking number when I made my transaction. When the box arrived, the product appeared to be low-cost. I've s...
C
Cole Egan 11 months ago
3
I spent almost £100 on a pair of boots plus shipping and within two weeks the platform on one boot is completely coming off, it’s halfway detached from the sole. Nothing happened to damage t...
D
Disappointed 1 year ago
2
Customer service lied to me told me it hadn’t shipped yet when I tried to cancel they said we’ll get back to you, was ignored for almost a week. Called and was told order shipped but was not...

All reviews ( 5 )

DressesandSunglasses

You can also reach via email and they will get back to you right away! They are so amazing that they are willing to communicate with you every step of the way. The dress are custom made and fit me I love them. I would recommend this store for everyone who loves fashion items.

K
Katherine Peralta 1 year ago
Order
10
Service
10
Price
10
Delivery
8
Total
9.5
Would buy here again?

DressesandSunglasses

You can also reach via email and they will get back to you right away! They are so amazing that they are willing to communicate with you every step of the way. The dress are custom made and fit me I love them. I would recommend this store for everyone who loves fashion items.

K
Katherine Peralta 1 year ago
Order
10
Service
8
Price
10
Delivery
8
Total
9
Would buy here again?

bodycons

This is the one company from which I would never order again. I never received a tracking number when I made my transaction. When the box arrived, the product appeared to be low-cost. I've sought a refund several times, only to be told that the product can be discounted by 40%. They requested that I supply images of the product after I declined, and they have been conducting their "investigation" for over a week now. What are you looking into? The item is brand new, has no tags because that's how they sent it and is still in its original box. They have no intention of refunding my funds.  I will never order from them again, and I will tell anybody who would listen about them.

A
Annabel 2 years ago
Order
8
Service
8
Price
8
Delivery
10
Total
8.5
Would buy here again?

Boots

I spent almost £100 on a pair of boots plus shipping and within two weeks the platform on one boot is completely coming off, it’s halfway detached from the sole. Nothing happened to damage them. On top of that, the zips are incredibly tough and get stuck constantly because the material on the inside is uneven with frayed edges and twists into the zip. Contacted customer service for an exchange pair but so far no response. I’m super disappointed. :(

C
Cole Egan 11 months ago
Order
2
Service
2
Price
2
Delivery
6
Total
3
Would buy here again?

Clothes

Customer service lied to me told me it hadn’t shipped yet when I tried to cancel they said we’ll get back to you, was ignored for almost a week. Called and was told order shipped but was not provided with order number, customer service ignored me said they would get back to me I never heard anything. Ended up disputing my order. To this day I never received it.

D
Disappointed 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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