Rose Farmers

3 Dozen Roses

I have placed 5 orders with Rose Farmers since May. I can only hope the roses have been beautiful. One order was placed as an order for my anniversary. I ordered 2 dozen blush and a dozen cream. The cream dazzlers bloomed right away and were huge and beautiful! The blush arrived tight so I assumed they would bloom later and be just as beautiful. after a week, they never had never bloomed. After 10 days, they were just tight and brown. I contacted Rose Farmers. They offered me a $40 voucher. That would not have paid for me to replace the 2 dozen blush roses. They eventually offered to replace my order but sent it to the wrong address - one I had sent an order to someone else as a gift. There is no phone number to call so everything is done through email making communication very difficult. My order was originaaly delivered on 07/22/2022. The replacement was delivered to the WRONG address and person today - exactly one month later. I was advised to contact UPS to try to change the address, however anyone who ships knows only the shipper can make such changes when the name on the package is in someone else's name! I have offered to pay the shipping on he 2 dozen roses that did not bloom. I'm not even asking for the entire order to be replaced. I'm not sure why this is so complicated. I will probably place another personal order but I;m araid to have an order sent to anyone else for fear they will receive roses that never bloom.