beachsissi

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beachsissi

25% Would buy here again

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S
Sandy
 This company has been a nightmare to work with. I bought two bathing suits.  Their bathing suits are of poor quality and are significantly smaller than what is advertised. I needed to exchange two...Read on
M
Meredith
Do not buy from Beachsissi! I wish I could give them a zero. They claim to allow returns/exchanges but will not accept them. They will ask you to pay outrageous shipping costs back to China, and t...Read on
J
Jo
Review return policy before buying! Returned items need to be shipped to CHINA for credit. The cheapest way to ship would have cost me over $27. They offer you a 12% refund if you choose to keep...Read on
K
Kathy
I ordered 2 bathing suits. 2 were okay, but 2 were defective and unusable (poor sewing and extremely small sizing). The return policy is completely unfair: You either buy 2 more suits at 50% off; ...Read on
C
Cathleen Merkel
I would have loved to give 0 stars! Ich habe einige Kleider bestellt und sie nach einiger Zeit bekommen. Das Material war sehr schlecht, die Größen alle zu klein. Die Retoure muss man erst erfragen...Read on

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    Would buy here again
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    Bathing suits

     This company has been a nightmare to work with. I bought two bathing suits.  Their bathing suits are of poor quality and are significantly smaller than what is advertised. I needed to exchange two bathing suits for a different size and was told that if I paid $16.50 via PayPal, the new sizes would be shipped, which I did. Then I got a message from someone who said they needed additional money. When all I want to do is exchange them, it seems a little fishy to me. So now I'm trying to contact someone in order to get my $16.50 back, and I'll keep the two little outfits... This firm appears to be unscrupulous and inept at customer service!!! Buyers should be cautious. I'll keep telling everyone I know not to buy anything from this company.


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    Bathing suits

    Do not buy from Beachsissi! I wish I could give them a zero. They claim to allow returns/exchanges but will not accept them. They will ask you to pay outrageous shipping costs back to China, and then will turn your package away when it arrives. After 6 months, I have not received a refund or original package back. Customer service is also obviously based in China and does not offer any help. They instead reply with “So sorry-bad luck.”


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    swimsuits

    Review return policy before buying! Returned items need to be shipped to CHINA for credit. The cheapest way to ship would have cost me over $27. They offer you a 12% refund if you choose to keep the suit.


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    4 bathing suits

    I ordered 2 bathing suits. 2 were okay, but 2 were defective and unusable (poor sewing and extremely small sizing). The return policy is completely unfair: You either buy 2 more suits at 50% off; accept a refund of only $3 and "keep" the defective/unusable suits; or mail them back to China at your own expense (even though the package address was New York). This is truly the worst company I have ever ordered from. Stay away, because you don't know what quality you will get and it's at your risk, not Beachsissi. They have no quality standards!


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    Beachsissi

    I would have loved to give 0 stars! Ich habe einige Kleider bestellt und sie nach einiger Zeit bekommen. Das Material war sehr schlecht, die Größen alle zu klein. Die Retoure muss man erst erfragen und dann beginnt die Verhandlung ("behalte die Ware und wir geben 25% Rabatt, etc."). Das macht wenig Sinn, wenn die Kleidung nicht gefällt und nicht passt. Die Retoure musste ich nach China schicken und das auf Eigenkosten! Bis jetzt (Retoure war Ende Mai) habe nichts zurückbekommen von meinem Geld, obwohl ich alles einwandfrei und sofort zurückgeschickt habe. Es wird mir nur gesagt, dass die Ware nicht angekommen sei. Ich werde hier nun meinen Rechtsschutz einschalten.


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    Swimwear and outer wear

    Agree with what everyone said before. I'm a first time purchaser from Beachsisi and although wary of buying online, I was assured by their return policy. In fact, I bought more pieces thinking that I could return the ones that do not fit well. The quality comes across as very cheap and the fit is terrible. I asked for a full refund but have since been rejected saying that they'll refund only 15%... please please please be careful about passing your hard earned money to this company. It's an expensive lesson for me, for sure.


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    Two bathing suits

    Deceptive return policy. Terrible customer service. I purchased two bathing suits from this company. The return policy stated that customer satisfaction is a top priority and that returns are allowed at customer's expense. What it doesn't state is that they require you to ship your items back to China which costs almost as much as the items do. Then they insult you by offering a $3.00 refund only per item or "allowing" you to make another purchase at 50% discount if you just keep the item that doesn't fit. This company should not be allowed to keep scamming it's customers.


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    Clothes

    I ordered multiple items which were incredibly low quality. The items cost USD $135.96, but they were very flimsy and made of very cheap material.

    When I emailed Beachsissi to request a return and refund, they told me that if I wanted a refund, I would have to pay to return the items (to China!). It cost me $57 to post the items to China, and still I didn't receive the refund. Months later, I received the items back in returned mail with a note that they were unclaimed.

    When I emailed customer service again to share my experience and ask them to refund me, they told me that they would only refund me 15% of what I paid. They told me that the only way I would get a refund (for the substandard items I purchased) would be to spend another $57 trying to post it to them again.

    Please avoid this company.


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