Maskc

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Maskc

10% Would buy here again

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Spotlight: What are our customers saying?

S
Sylvia
Beware of ill-fitting poorly made masks from this company. They block all comments on their social media that are not positive and will not allow valid critique. These masks are fairly useless as t...Read on
M
Megan
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terri
Horrible customer service, they simply DO NOT respond to you and send a form email. Order from Wellbefore instead. Excellent quality masks AND customer service! Forget about this awful company!Read on
A
Ashley
The same day shipping is a lie. The customer service is terrible. Don't buy from this company. Half my order came 20-something days after I ordered and the other came over a month after and I was n...Read on
N
Niccole Beuoy
The elastics break off easily on the adult masks, they changed the size of the elastic on the kids masks without notice and now they're too tight and I have a ton of masks that don't fit. They won...Read on

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    KN95

    Beware of ill-fitting poorly made masks from this company. They block all comments on their social media that are not positive and will not allow valid critique. These masks are fairly useless as they leave gaps all around the face. That's even very noticeable in their ads. This brand is fraudulent.


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    I’ve purchased over $200 in face masks from MASKC, I’ve had nothing delivered after a month yet the tracking has said it was delivered. Absolutely shoddy service for overseas delivery. Ordered other masks from the USA that came within a week.


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    Kn95 from Maskc

    Horrible customer service, they simply DO NOT respond to you and send a form email. Order from Wellbefore instead. Excellent quality masks AND customer service! Forget about this awful company!

    UPDATE: The company DID respond. I think they need to work on a better customer service plan. But honestly, they do provide lovely and functional masks. Fix the customer response issue and it would be a 4.5-5 star company.


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    adult KN95 and kids KN95

    The same day shipping is a lie. The customer service is terrible. Don't buy from this company. Half my order came 20-something days after I ordered and the other came over a month after and I was never informed that half of it was even more delayed. The masks I ordered were all on significant sale by the time I got mine. I tried to cancel my order before it shipped because it was taking too long and they wouldn't do it. The masks are whatever, nothing special and only okay fit. They are made in China and who knows if they are real or not. Don't waste your time and money!


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    Adult and Kids mask all kinds

    The elastics break off easily on the adult masks, they changed the size of the elastic on the kids masks without notice and now they're too tight and I have a ton of masks that don't fit. They won't answer emails, accept returns and blocked me from commenting on their Facebook page. I tried to cancel an order than they hadn't sent also once I realized they changed the size and they ignored me and sent them anyway. No response at all.


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    Adult and kids mask

    I have been trying to contact these people in regards to my order and ive been waiting for over a month and it is still saying that it is waiting for shipping. Not understanding why and what is going on. Do not


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    KN95 Masks

    Placed my order February 5th. My order has yet to ship, yet I keep receiving emails on new sales 2-3 times per day. I have emailed them at least 4 times and no one will reply. I reached out through private message on Facebook and the rep there only sent me a tracking link to a label created on the 21st. It's the 28th and that page has not changed, USPS is still awaiting the item. I reached out again on Facebook and after literally arguing with me and not apologizing once, the support rep there blocked me from writing to them or commenting on any of their posts. Still no response via email. Issuing a dispute for the charge today, I wish I could review the masks themselves, but I will probably never receive anything after spending $100 on my first order with them. The support alone deserves zero stars, stay clear.


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    Masks

    I do like these masks once I get them. But they advertise same day shipping, which is false. It has been 14 days since I ordered and they haven’t been shipped yet!


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    Deep Hues Variety KN95 Face Masks - 10 Pack

    Really bad. The masks itself are nice looking, but totally dodgy from a legitimacy perspective, incredibly expensive per unit, and it took 37 days to receive (it only took USPS 3 days to deliver the order - the other 34 were due to a backlog). Customer service from Ashley was patronizing.


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    2 10 packs of masks

    Maskc has NO customer service. They have an automatic email response if you attempt to contact them, nothing will be resolved. They have an invalid phone number listed on Facebook. If you try to leave a message on Facebook or Instagram, rather than resolving the issue, they will block you.

    They only sent half my order, and apparently have no plans to send the remainder of my order or refund my money.


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