Reviews, experiences and complaints
Are you protected from airborne diseases and dust? Do you want to own a stylish mask? Would you like to own a mask that does not ruin your outfit? Would you like to own masks in different colors? Do your kids own masks? Do you know when you should wear a maskc? Maskc is an online company that sells masks. To learn more about the company, their products and services, read reviews of maskc.
Maskc is an online company that sells disposable and stylish masks with three-layer protection. The company creates masks to keep you safe from any airborne diseases without ruining your style. The company’s goal is to help customers feel protected and in comfortable masks of different colors. The company donates masks to those in need for every mask sold.
Products and services offered at Maskc
The company specializes in the sale of masks. The masks are available in different categories. There are masks in different collections. There is the kid’s collection in varieties like midnight face masks, polka bunny face masks, dinosaur face masks, jungle face masks, Paris face masks and superhero face masks, among many others. The masks are available in a ten pack. They also have an adult collection available in midnight face masks, neutral variety masks, leopard face mask, granite face mask and the pink palette variety face mask, to mention a few. The masks are all in a ten pack. The company also offers a KN95 mask available in different varieties and colors. They also provide a collection of three-ply masks available in different categories and colors.
Shipping and delivery services at Maskc
To place an order at maskc, buyers need to key in their details for shipping and tracking purposes. Maskc offers shipping services in the continental united state for free on orders over a specific cost. Shipping is done via FedEx and USPS, for which shipping time differs in both. USPS shipping takes 5-7 business days, while shipping in FedEx takes 2-3 business days. Once orders are processed for shipping, they can’t be canceled. The company offers international shipping via DHL and FedEx. Shipping via DHL takes 4-8 business days, while via FedEx shipping takes1-3 business days. The buyer is responsible for any custom fees incurred during imports.
Return and exchange policies at Maskc
The company does not have a return policy for customers unsatisfied with their orders due to the hygienic nature of their products. All items at maskc are final sale. For damaged and defective items, the buyers are advised to inspect their goods on arrival and contact the company in case of an issue. Once the problem has been approved, a refund is automatically posted to the original means of payment or an exchange is made within 14 business days.
Compliments, complaints and tips for Maskc
Have you ever purchased a mask at maskc? Was the product delivered to your liking? Have you ever filed for a return? Share your feedback about your experience for new customers to read. Do you know what size of mask suits you?
Do you know the types of masks to wear? Read customer reviews to learn more about the products and the company.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 12 )
Beware of ill-fitting poorly made masks from this company. They block all comments on their social media that are not positive and will not allow valid critique. These masks are fairly useless as they leave gaps all around the face. That's even very noticeable in their ads. This brand is fraudulent.
2 10 packs of masks
Maskc has NO customer service. They have an automatic email response if you attempt to contact them, nothing will be resolved. They have an invalid phone number listed on Facebook. If you try to leave a message on Facebook or Instagram, rather than resolving the issue, they will block you.
They only sent half my order, and apparently have no plans to send the remainder of my order or refund my money.
This company is not selling legitimate KN95 masks although that's how they're advertised. Legitimate KN95 masks must be stamped with the code meaning they're constructed according to China's respirator standards. No stamp, they're not legit.
If you wonder why their masks all get fantastic reviews, the company only allows reviews that are 4 or 5 stars. The bad reviews are not posted on their website. I reviewed the KF94 mask which is basically flimsy tissue type paper not knowing the company was not selling masks that were certified and my review was never posted. I started doing more research and their masks are not what they advertise. Do not buy their "KN95" masks as you are not getting the protection you need.
Placed my order February 5th. My order has yet to ship, yet I keep receiving emails on new sales 2-3 times per day. I have emailed them at least 4 times and no one will reply. I reached out through private message on Facebook and the rep there only sent me a tracking link to a label created on the 21st. It's the 28th and that page has not changed, USPS is still awaiting the item. I reached out again on Facebook and after literally arguing with me and not apologizing once, the support rep there blocked me from writing to them or commenting on any of their posts. Still no response via email. Issuing a dispute for the charge today, I wish I could review the masks themselves, but I will probably never receive anything after spending $100 on my first order with them. The support alone deserves zero stars, stay clear.
Placed my order on 10/4/22, and was expecting the same-day shipping as advertised. Waited 5-6 days with no updates, so I emailed customer service and asked why it is not shipped yet. After that they replied me and "shipped" out the next day, however they actually created the shipment label only. I waited and emailed them few days later on 10/13/22 asking why it is still not shipped yet, then the customer service agent started to lecture me with an essay in the email saying why the package or the tracking has not updated yet.
Horrible and rude customer service, you could have answer my inquiry nicely by telling me what is going on with the package in a simple way, instead of lecturing me in a 5 paragraph essay saying because of the Hurricane / bad weather delayed the shipment, or USPS staff shortage, or overcrowded shipment at the USPS stations whatsoever. I have been checking updates from USPS, and I never seen updates from USPS regarding to the shipment delays, especially from the hurricane.
The other thing is they never reply you in a formal email. Very disappointing with the rude and disrespect service that was given.
I’ve purchased over $200 in face masks from MASKC, I’ve had nothing delivered after a month yet the tracking has said it was delivered. Absolutely shoddy service for overseas delivery. Ordered other masks from the USA that came within a week.
Kn95 from Maskc
Horrible customer service, they simply DO NOT respond to you and send a form email. Order from Wellbefore instead. Excellent quality masks AND customer service! Forget about this awful company!
adult KN95 and kids KN95
The same day shipping is a lie. The customer service is terrible. Don't buy from this company. Half my order came 20-something days after I ordered and the other came over a month after and I was never informed that half of it was even more delayed. The masks I ordered were all on significant sale by the time I got mine. I tried to cancel my order before it shipped because it was taking too long and they wouldn't do it. The masks are whatever, nothing special and only okay fit. They are made in China and who knows if they are real or not. Don't waste your time and money!
Adult and Kids mask all kinds
The elastics break off easily on the adult masks, they changed the size of the elastic on the kids masks without notice and now they're too tight and I have a ton of masks that don't fit. They won't answer emails, accept returns and blocked me from commenting on their Facebook page. I tried to cancel an order than they hadn't sent also once I realized they changed the size and they ignored me and sent them anyway. No response at all.
Adult and kids mask
I have been trying to contact these people in regards to my order and ive been waiting for over a month and it is still saying that it is waiting for shipping. Not understanding why and what is going on. Do not