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Scarlett has always been a reliable and quick source for all of my old phone system parts. It was a simple and quick process. Very user-friendly, and always has what ...Read on

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    Would buy here again

    Telephone cord and patch cord has always been a reliable and quick source for all of my old phone system parts. It was a simple and quick process. Very user-friendly, and always has what I need in stock and at a reasonable price... This website is fantastic! It is very simple to order from their website because they make ordering simple and the products are fully displayed, as expected. I'm overjoyed, and I'll be ordering from MetrolineDirect again. Our items are always well packaged and undamaged when we receive them. The product is always exactly as described. It was simple to find what I needed even the first time I ordered, and the price was reasonable.

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Do you need technology and telecommunications equipment? Would you like to acquire a telephone, conference speakerphones, voice mail systems, wired headsets, wireless headsets, barcode scanners and POS printers? is an online store that sells all these items. Read previous customer reviews for to know more about the company and its products. 

About is an independent consultant and distributor of technology and telecommunications equipment. It is centrally located in southeastern Michigan in the heart of suburban Detroit. The company provides complete inventories of both new and certified refurbished products and back them with a rock solid one-year warranty and ninety-day advance replacement service. has been in business for over thirty years. reviews will tell you what type of company it is and what they sell at length.  

Products and services offered at 
A variety of accessories are available at namely; telephone handsets telephone handset cords, telephone labels and overlays, telephone line cords and patch cords, music on hold, power over Ethernet injectors, replacement batteries, surge protection and cabling and installation. MetrolineDirect provides variety of technology brands such as; Avaya aura communication manager, Avaya definity , Avaya IP office, Avaya merlin legend and merlin magix, Avaya partner, barcode  scanners and POS Printers, cisco, Fortinet SD WAN, grandstream, headset solutions, hosted IP phones and deices, Mitel and NEC, netgear, Nortel, paging solutions and door phones, Panasonic and Toshiba, polycom, repair service and technical support, shoretel, single line phones, spectralink wireless and yealink. 

Shipping and delivery services offered at provides FREE FedEx ground shipping on any online order over $500. For online orders totaling less than $500, FedEx ground shipping is only $9.95. the offer is valid in the contiguous United States. Majority of the orders are shipped the same day as placed. FedEx ground takes one to five days depending on delivery distance. FedEx 2-day air takes up to four thirty p.m. on the second business day to most US addresses. FedEx standard overnight takes up to three p.m. the next business day the order was made to most US addresses. FedEx priority overnight take up to ten thirty a.m. the next business day to most US addresses. 

Exchange and return policy offered at 
A thirty-day return policy since the date of invoice is offered on both new and certified refurbished products. A 15 percent restocking is charged on all new product returns. There is no restocking fee on certified refurbished product returns. A 4 percent processing fee applies to all returns over $500 that were originally paid for by credit card. When a product is returned, the ‘FREE ground shipping’ offer is waived, and the refund includes the total charge amount minus the shipping charge. All certified refurbished IP phones are sealed with a red security tape. If the red security tape seal is broken, a 15% processing fee is applied. This fee pertains to setting specific to IP phones that must be defaulted and removed from memory. 


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Have you ever shopped at  Were the products delivered to your liking? Share your feedback for new customers to read about your experience. Are you looking for a phone installer or repair service? Read previous customer reviews for to know more about the company and its services. 

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