modlily.com

swimsuits

I live in Colorado. I ordered 3 swimsuit from Modlily in February 2022. In a week i sent them back at my EXPENSE since they didn't fit right correctly. After not receiving my $105+ back on my card for a couple of weeks. I talked with the service person online since they don't have an arrangement to speak to a supervisor. She explained that I needed my mailing receipt from the Post office. My husband thought that this was all taken care of and he shredded it along with other receipts. I have gotten in touch with this company 2 times a week since and was told a lie over and over. They would say wait 12 hours and we will take care of this. It wasn't until this month May 2022 that I was told by an upset gal that I will never get my money back without that receipt. They know exactly what I ordered because they sent me a picture of it. It is not my fault that they don't check items in as they are returned. By the way, both me and my husband got specific direction as to where to send it back and followed it. I probably have contacted Modilily 20 times since I sent them back. I will never order from them again and warn my friends and relatives of there scam. Tina Harris 970-433-3648 USA