Plants Express

Reviews, experiences and complaints

Order 4
Service 2
Price 6
Delivery 7

Total

4.8
100% would buy here again

Plants Express

Do you find the process of designing a garden to be overwhelming? It’s difficult enough to landscape, let alone figure out what to plant. Nothing is more depressing than having a garden wither because it was not properly put out.

We can get a little chaotic when it comes to finding the best sites to buy plants online. It is really difficult to pick which website will give the best quality plants. There are a plethora of online plant delivery services available, but not all of them are reliable and cost-effective. Plant Express is a good option. However, we recommend you read independent Plants Express reviews on ReviewsBird.com before patronizing the firm.

About Plants Express

Plants Express is an online garden shopping center that appears to have a simple business model: it delivers plants to your home when you order online. Thousands of different trees, bushes, grasses, flowers, vines, ferns, cacti, and other plants are available to choose from. The company’s expertise though is the real deal. Plants Express provides “plant packages,” which are detailed designs that allow customers to plant and install a variety of plants in thriving conditions. The plant packages include a choice of plants from a certain location to help design the customer’s area, as well as easy-to-follow installation and planting instructions.

Plants Express maintains that there are over 2,400 trees and plants to choose from, albeit some are only found in the California desert. Plants Express maintains that customers with questions or queries concerning their products can reach the firm’s customer service representative by calling 888-444-1126 or sending an email to sales@plantsexpress.com. The Plants Express customer service team is available Mondays to Fridays, from 8 am to 5 pm.

Products and Services of Plants Express

Plants Express offers a wide range of shrubs, trees and palms, cactus and succulents, bamboo, vines, soils and fertilizers, and many more. The company usually delivers within 48 hours of receiving an order. The firm claims that 80% of orders are fulfilled in 4 business days or less. Plants Express delivers to all of Northern, Southern, and Western California, as well as Nevada. The cost of delivery varies based on the delivery location.

Plants Express asserts that to process clients’ orders, they employ a well-known and dependable credit card service. Customers’ credit card details are not stored by Plants Express. Any item substitutions, order alterations, or cancellations must be made within 24 hours of placing the order. All order cancellations will be subject to a 30% restocking fee (depending on purchase value) after 24 hours. No adjustments can be made once an order has been sent out for delivery.

Compliments, Complaints, And Tips for Plants Express

Have you patronized Plants Express in the past? How was your shopping experience? Did you find it easy navigating the website? Did you gain satisfaction from dealing with Plants Express? Do you have any suggestions or recommendations for the company? Would you recommend the firm to others who might require their services? Please leave an honest customer review or feedback here for prospective customers of the firm.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

T
Teresa DeCrescenzo 1 year ago
5
Simply put, they died. I set them, still in their pots, next to a thriving rosemary plant. When they died, I reached out to Plants Express, fully expecting that they would replace them. I...
D
Daniel Schreiner 3 months ago
4.5
Plantexpress just delivered 25 weak and diseased iceberg roses. They stated that they didn't have anything better to deliver, so they basically stole my money. Stay away this is not a r...

All reviews ( 2 )

rosemaryplantsandlavender

Simply put, they died. I set them, still in their pots, next to a thriving rosemary plant. When they died, I reached out to Plants Express, fully expecting that they would replace them. I sent photos, etc., and finally I was told essentially, "too bad." I was told that there's no proof as to how I cared for them. I was told they appeared to be over watered. Over watered in the middle of one of the WORST droughts in CA history? I think not. Basically, I was CHASTISED for not planting them in the ground right away, not caring for them properly, and over-watering them. BEWARE this seller!!

T
Teresa DeCrescenzo 1 year ago
Order
6
Service
2
Price
6
Delivery
6
Total
5
Would buy here again?

Purchased25icebergrosesandotherplants

Plantexpress just delivered 25 weak and diseased iceberg roses. They stated that they didn't have anything better to deliver, so they basically stole my money. Stay away this is not a reputable company.

D
Daniel Schreiner 3 months ago
Order
2
Service
2
Price
6
Delivery
8
Total
4.5
Would buy here again?

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