The Double F

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The Double F

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Nicci
This company deliveredĀ a Bottega Veneta Top Handle Napa leather bag I ordered for. On the ninth day, I received the bag. I wasn't sure how light the bag was when it arrived, but I knew I had 14 day...Read on

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    Bottega Veneta Top Handle Napa leather bag

    This company deliveredĀ a Bottega Veneta Top Handle Napa leather bag I ordered for. On the ninth day, I received the bag. I wasn't sure how light the bag was when it arrived, but I knew I had 14 days to return it. During that time, I probably tried the bag three or four times over my shoulder. Still undecided, I went shopping and discovered a bag in a more acceptable color, so I chose to return the bag within the 14-day period! When I attempted to put the bag in the box, I discovered the leather on the end of the handle had detached. I called the firm to alert them of the situation and request a refund, and they instructed me to provide images of the bag and the strap where the leather had fallen off. In the end, I didn't get a refund. Not so good experience.


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