TheOne Apparel

Reviews, experiences and complaints

Order 2.3
Service 2
Price 2.7
Delivery 2.3

Total

2.3
100% would buy here again

TheOne Apparel

Lingeries are important parts of a woman's fashion. For many, clothing is more than outerwear. Innerwears are important for that complete confidence building as well. What anniversary or special occasion is complete without sexy lingerie to fill the night? They can also be given as gifts between couples. Your lingerie choice is however as important as your purchase source. Now, are you in need of lingeries or other day-to-day clothes? Are you in need of accessories, wear, and home decorations? Are you faced with different retail choices including TheOne Apparel?
These available choices may confuse a potential buyer. You can read TheOne Apparel reviews and other online customer reviews left by previous buyers to aid your decision-making.

About TheOne Apparel

TheOne Apparel is an online lingerie store that sells other clothing types such as men's clothes, accessories, and home decorations. They offer professional advice to buyers on their choice of lingerie through their blog and newsletter. Their office is located in Wan Chai, Hong Kong.

Products of TheOne Apparel

Customers can purchase lingerie such as gowns, bras, bodysuits, pajamas, panties, chemises, and corsets from TheOne Apparel. Their catalog features women's dresses, accessories, shoes, and activewear. They provide these lingerie products to plus-size women as well.
TheOne Apparel sells men's clothes such as designed shirts, face hats, trousers, sweaters, cardigans, hoodies, and men's underwear.

You can browse their shelves for fashion accessories such as bracelets, anklets, earrings, hair clips, necklaces, and assorted rings. They have home designs and other home accessories such as kitchen decorations, floor mats, and many more for sale. For information on lingerie choice, type, and usage, potential buyers can visit their blog, where they share information with shoppers.

Payment and Delivery

TheOne Apparel receives payment through credit and debit cards, PayPal, Google Pay, and Shopify Pay.
Based on the sensitivity of their products, such as lingerie, TheOne Apparel offers a discreet shipping policy to their customers. Orders are processed within two days, but delivery time depends on the client's location. Shipped products can be tracked via unique tracking numbers.

Refund and Return Policy of TheOne Apparel

Goods purchased within 30 days can be returned to TheOne Apparel as long as it is undamaged and in the same condition as sent out. If the fault, defect, or wrong order delivery rests on the company, your shipping fees will also be taken care of. Returned goods are eligible for a refund only.

TheOne Apparel's Discount Offers

TheOne Apparel offers free shipping for orders above a certain amount, depending on which country or region the delivery is meant for. You can also be entitled to certain percentages off their products during their sale offers. Free panties and other deals are also available for buyers who sign up and subscribe to their website or newsletter.

Contact TheOne Apparel

Website: www.theoneapparel.com

Compliments, Complaints, and Tips for TheOne Apparel

Have you recently purchased any product from TheOne Apparel? How were their product and services? How was your experience with their product? Would you recommend them to other buyers? Experience and feedback of buyers like you are important to aid other would-be purchasers in their choice. Leave a review with us for these buyers.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

N
Neena 2 months ago
3.5
Haven't received order,it's already 3 weeks over their expected delivery date.sent them email several times which haven't been answered
A
Anne Marie o brien 5 months ago
2.5
It took nearly three weeks to arrive, and when it did it was NOTHING like the outfit online.. the material is sub par and awful no sparkles as shown in the picture and obviously the minute I...
A
Amy-Rose Howard 7 months ago
2
I bought two sizes of the same dress as I wasn’t sure how sizing would come up. The quality is APPALLING and the dress doesn’t even match the image on the site. When I asked to return them t...
m
matoulag 19 days ago
2
I recently purchased bathing suit covers from theoneapparel.com and unfortunately, they were too small. When I contacted customer service about returning them, I was informed that I would ha...
C
Christina 6 months ago
2
Bought 2 dresses from this place and you can’t even return it because they don’t give you return label, you have pay for your own postage which will cost more then the 2 dresses to send it b...

All reviews ( 6 )

Goldtoesandal

Haven't received order,it's already 3 weeks over their expected delivery date.sent them email several times which haven't been answered

N
Neena 2 months ago
Order
4
Service
2
Price
6
Delivery
2
Total
3.5
Would buy here again?

Iboughtretrodiscooutfitwithsleeve

It took nearly three weeks to arrive, and when it did it was NOTHING like the outfit online.. the material is sub par and awful no sparkles as shown in the picture and obviously the minute I purchased it it went on sale so returns policy states no return on sale items… absolutely ripped off and not cheap at $68! I shall tell anyone who will listen not to buy from this company!

A
Anne Marie o brien 5 months ago
Order
2
Service
2
Price
2
Delivery
4
Total
2.5
Would buy here again?

Dresses

I bought two sizes of the same dress as I wasn’t sure how sizing would come up. The quality is APPALLING and the dress doesn’t even match the image on the site. When I asked to return them they told me I could but at my expense. Postage would cost me upwards of £20 which is a huge amount. I begged them to offer me a return postage label but the repetitively told me that this isn’t something they could offer. Stuck with two terrible dresses that I can’t wear. DON’T BUY!

A
Amy-Rose Howard 7 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

coverups

I recently purchased bathing suit covers from theoneapparel.com and unfortunately, they were too small. When I contacted customer service about returning them, I was informed that I would have to pay $85 for shipping back to Hong Kong. The cost of the covers were $95. This policy was disappointing, as it seemed unreasonable to incur such high return costs for an item that didn't fit properly. I would caution others considering purchases from this retailer to be aware of their return policies, as they can be costly and inconvenient.

m
matoulag 19 days ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Noreturnlabels

Bought 2 dresses from this place and you can’t even return it because they don’t give you return label, you have pay for your own postage which will cost more then the 2 dresses to send it back to Hong Kong . PLEASE DO NOT buy anything from this place , you will regret it!!!!!

C
Christina 6 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Dress

I'm very disappointed about what you have sent as a dress it's not what we ordered you are so bad in service I can't recommend someone to buy from you I'll use every platform I get to let people know how bad company you are

N
Nkateko 5 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Write your own review

We use affiliate links on this page. If you click and make a purchase, we may receive a small commission at no extra cost to you. Thank you for your support!