Greca

Highly recommended in all aspects, from the moment we were received at the airport, we experienced very kind guides, They ensure that we know everything we needed to know. They gave tips and everything in Spanish. The hotels are well. Customer service is the best I have experienced in my life. I loved meeting Athens, Mykonos, and Santorini. I would definitely go back and hire them again. this company is better than the ones I have used previously. They know how to satisfy their customers. If you want to go to Greece, Athens, Ensure you go with Greca, They are the best.

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Clara 1 year ago

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Pro:
-having a local contact on every island to assist us via WhatsApp

Cons:
-payment processing was an issue as their system kept messing up but they kept telling me it was my bank. My bank had no record of the charge coming through. Had to split the payments into Installments for it to go through.
-hotels were so far away from the hot spots (both downtown Athens and Mykonos town and Fira/Oia). Hotels minus the last also had very spotty wifi and did not seem like 4 star hotels we upgraded to.
-didn’t confirm I received updated itinerary and we missed a tour because of it. When we had to call they didn’t take ownership on this.
-put us in a hotel on a steep hill with 2 people aged 65+ and refused to assist. Told us “you had 21 days to review your hotels and update” well we couldn’t see the hill of the street the place was on in photos. Told us if we wanted to go elsewhere they would help us look but we’d have to pay. No refunds. So helpful.
- forgot to pick us up or cancelled our tour and after an hour and a half on the phone got picked up in a car and brought to a bus for a completely different tour than we selected.
- did not schedule us a transfer to our hotel at the end of our trip from ferry even though this was included the rest of the trip.

Honestly never again. Lesson learned next time find our own hotels and schedule our own tours and transfers. The aggravation of this company was not worth it.

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J M 14 days ago

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Please review all negative comments about Greca Travel Agency on as many sites possible before booking. The reviews on their Greca website are all reviewed by them prior to uploading so they never upload the true horror stories.

They are a complete scam of a company. They booked us in hotels far away from the popular sides of Athens, Mykonos and Santorini. Not to mention the one in Santorini had ants all over it. Refused to give back any refunds or book us in a new hotel. If you have to change the time of any of your transfers/taxis that they booked, they’ll charge you for an additional transfer and that’ll cost more than if you just booked an Uber/taxi yourself. They were impossible to contact during the trip and refused to respond back to me the last 3 days of my trip. Their guide that met us the first night at your hotel to go over our itinerary knew NOTHING and was horrible with English. We had a 4 night travel tour around the main island of Greece that they sell to you as a Greca tour but it’s actually through GO Tours. The guy explains your itinerary said to pack light and don’t take luggage so we only stuffed as much clothes as we could into a duffel bag that we luckily had. Every one on the 4 night tour bus had all of their luggage and we looked like idiots.

Bottom line is, PLEASE don’t waste your money on this scam of a company. I’m taking the time to post these comments on different websites to protect future people wanting to plan a nice trip and to hopefully get this horrible company shutdown.

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Jake Meier 8 months ago

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Greca Tours SHAME ON YOU!!!!!!!!

These guys are shamelessly not only stealing people’s money but also giving the worst possible impression of their country. We paid for a 4/5 star package for our family of 6, but they booked us in 2/3 star hotels at best, in run-down areas far from any attractions/tours. They blackmailed us into paying an additional few thousand during the trip to keep impossible bookings they had made for excursions. We were booked 45 minutes to an hour from the airport in run-down areas pretty much the whole trip, and 3-5 am wake-up calls almost every day, 8 hotels in 14 days, with 4 kids. The itinerary we received from them initially changed as soon as we started the trip.
Once they received the money, they were only concerned about making the most margin by booking the cheapest places/tours. We heard the same sentiment from multiple transportation drivers about this company, who usually end up dealing with unhappy customers. Most of the telephone numbers for emergencies on the itinerary do not work, we even went to their office, which is very shady, and the owner couldn’t care less. He simply said they are either too big or too small to manage our concerns. Pathetic excuse of a businessman that he calls himself.
I can go on and on about their lack of professionalism and sense of responsibility, but the bottom line is there are plenty of honest tour booking companies out there to risk your family vacation with a company like this.
They are total SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!

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Omar M 9 months ago

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Warning, this agency is a scam! I begged and pleaded with them to help me after I was attacked by a dog. I had booked a dream trip with them six months earlier. They sat on it and did nothing for two weeks and then told me it was too late. Their customer service is horrible. They are leader ship did nothing to assist me. Do not use this agency.!! Feel free to reach out to me for copy of consumer fraud report

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Hacqui 9 days ago

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Greca was horrible the hotels were far from everything, they also stole money from us and never gave it back. PLEASE DONT book with them. Horrible agency.

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Aline bennett 8 months ago

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