Mash & Grape
Reviews, experiences and complaints
Total
Mash & Grape
There are various reasons why people consume wines and spirits. Some of them are related to psychological, physical, religious, emotional and social reasons. Some of the reasons why people drink wine are to quench thirst, improve appetite, enhance the flavour of food, and provide health benefits. Wine has health benefits, such as acting as an antioxidant. Mash & Grape is an online shop that specialises in selling wines and spirits of different kinds and prices. If you are a fan of alcoholic beverages, go through the previous customer reviews of Mash and Grape before making any purchases to be sure about what they offer in their online store.
About Mash & Grape
Mash & Grape is an online subscription for alcoholic beverages and it was founded by Urvi Arora and Adi Pal in 2014. The company is headquartered in New York, United States. They sell different types of wines and spirits depending on the customers'customers' choice. For more information about Mash and Grape, you can check out yhe reviews and get toknow them.
What are the Products and Services of Mash & Grape
The alcoholic beverages sold at Mash & Grape include spirits like cocktails, cognac & brand. They also have whiskey from different countries like American Whiskey, Japanese Whiskey, Canadian Whiskey and Irish Whiskey. Other drinks include Bourbon, Scotch and Agave. Apart from shopping for individual drinks, Mash & Grape can also package the wines and spirits as gifts and send them to your preferred location.
Shipping and Dropping Services of Mash & Grape
Shipping time for the drinks from Mash & Grape usually takes between 1 to 5 business days. They deliver their products to states like Vermont, Utah, Tennessee, South Dakota, Oregon, Oklahoma, Mississippi, Michigan, Arkansas and Alabama. They prefer to deliver the drinks to a work or office address to prevent someone below 21 from receiving the package. Mash & Grape don't leave their products on doorways or stoops.
Return Policy of Mash & Grape
At Mash & Grape, they only accepted the return of defective products according to the State of Law. When a customer returns a product, three things may occur: Mash & Grape will replace the drinks depending on their availability, they will refund the credit card used to purchase the drinks, or they will issue a store credit for the amount that was paid in purchasing the drinks. The delivery costs at Mash & Grape are non-refundable when returning products and the buyer should return the goods within 30 days upon delivery, after which Mash & Grape will not accept them back.
Compliments, Complaints and Tips for Mash & Grape
Do you prefer drinking wine to water to quench your thirst? Have you ever purchased any alcoholic beverage from Mash & Grape? Would you recommend a new customer to purchase wines and spirits from Mash & Grape? Please share your feedback about the experience you had buying wine from Mash & Grape for future customers to know more about their products and services.
Do you know the different types of wines and spirits?
Please go through the Mash & Grape customer reviews to know more about the alcoholic beverages that they sell.
Blog
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 3 )
Drinks
This is a fantastic business. It's a terrific continuous gift for someone you know who enjoys gin or wine, and you can easily set up a variety of delivery options. They have access to a variety of unique products that no one else has. I was able to send some extremely rare items to some wonderful pals. I also buy them for personal use and to entertain my visitors when they come to visit. So far, the gifts I've sent to some of my friends have been well received. They can't get enough of them and aren't opposed to receiving more.
Subscription
What a joke! I ordered this February 8th for my husband as a gift. NOTHING, absolutely nothing despite my asking over the past month where my husband's February order is. They kept saying it will be here next week. They just assigned it today, March 8th to a company. 1 month after I ordered it. HORRIBLE customer service.
Whiskey
Appalling lack of basic business process and customer service. I have now received multiple bottles of very nice, presumably pricey whiskey ... without a single bit of identifying information as to the sender. Apparently the people sending out the orders have - twice in a row - neglected to put in any of the packing information that is supposed to come with a shipment. The "customer service" is a bot that repeatedly offers the same (irrelevant) pdfs). Given that I am sure this must have been a business gift, it is beyond aggravating as I am not able to properly thank the sender. Steer clear.
