District 5 Boutique
Reviews, experiences and complaints
Total
District 5 Boutique
Have you been invited to an event and have nothing to wear? Are you looking to change your dress wardrobe? Are you in the market for a dress? Would you like to own a dress from a particular brand? Do you know your dress size? Did you know dresses set a visual image of the person you are? District 5 boutique is an online store that sells dresses. Read previous customer reviews of district 5 boutiques to know more about the products and services they offer.
About District 5 boutique.
The District 5 boutiques are owned by Theresa DeMarco Markosian, who believes fashion communicates a look and the endless possibilities the fashion world offers. District 5 boutique is family-owned and has been operating since 2009. The company strives to empower women to look their best and have a chance to own their dream dress by their favorite designer. The owner and designers select dresses at the company to ensure buyers get what they need.
Products and services offered at District 5 boutique
District 5 boutique is an online company that specializes in the sale of dresses. The dresses are categorized differently. They are categorized according to designers, including Alexis, Badgley Mischka, Brandon Maxwell, Christian Siriano, Esme vie, LBV by Elizabeth Kennedy and Olympia Sanchis, to mention a few. The dresses are also categorized according to style like high-low, lace, one-shoulder, off-the-shoulder, sleeveless, strapless and casual, among many others. The dresses are also sold by collections like 2021 pre-fall, 2021 fall-winter, 2021 resort collection and 2022 resort, among many others.
Shipping and delivery services offered at District 5 boutique
To ship from the district 5 boutique, you need to key in your details at the website for shipping and tracking purposes. Customers are, however, advised to create an account for speedier check-out processes. The company offers shipping and delivery services for 3-5 business days. Shipping is done via FedEx, DHL and overnight shipping. Shipping at the company is on not done weekends. Payment for purchases is made via visa, master card, American express, discover, PayPal, bank transfers, money orders and checks. The company offers international shipping where the buyer incurs the import costs.
Return and exchanges offered at District 5 boutique
For customers dissatisfied with their orders, the company offers a return policy of 10 days. For a return to be filed, the product must be unworn, unused, have the tags attached, include a hanger or garment bag and be in the original packaging condition. If these conditions are not met, the company deducts 10% from your refund. Returns take 10-14 business days to be processed and for a refund to be posted. Items bought in stock are final sales.
Compliments, complaints and tips for District 5 boutiques
Have you ever shopped at district 5 boutique? Have you ever filed for a return? Share your feedback for new customers to read about your experience. Would you like to own a dress from your favorite designer? Share your feedback about the experience you had shopping from the district 5 boutiques.
What are the types of dresses available at the district 5 boutiques? Read previous customer reviews to know more about such products offered at district 5 boutique.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 13 )
Wedding gown
I can't say enough good things about District 5! I was shopping for a wedding gown in my budget range online, and District 5 appeared almost too wonderful to be true. I did my homework, read all the reviews, and heard nothing but good things about the boutique. I was anxious because it was my wedding gown and I reside in Sydney, but Theresa put my mind at ease with her prompt responses. My dress stated that it would take 16 weeks to ship, however I believe it was ready a week or two before, and once shipped, it arrived in 4 days! I'm in love with my gown and couldn't be happier.
EveningDress
Buyer Beware!!
I purchased a dress from them. When it came I took one look and realized it was too small. I didn’t even try it on. I returned it timely in its original packaging.
They contacted me yesterday stating they cannot issue my refund because the dress had a hole and was cut. They even had the audacity to send a picture of a totally different dress showing damage. I ordered a pink dress and the one they showed was a cream dress of a totally different material.
They do have beautiful dress but they are not honest.
I sent them a picture of the dress I actually ordered and so far no response. I now have to go through my bank and dispute this issue.
Please be very careful!!
I bought a gown
I recently made the mistake of shopping with this designer dress company and it was a disaster. I paid $1000 for a dress, but they sent me the wrong one and refused to issue a refund within their stated 10-day return policy when I returned it. To make matters worse, they charged my credit card for a product I did not authorize. When I contacted the company to try to resolve the issue, they were unresponsive and uncooperative.
I was extremely disappointed with the level of customer service I received from this company. They showed no regard for their customers and were completely unwilling to make things right when they made a mistake. I would strongly advise against shopping with this company. There are much better options out there that will treat you with respect and integrity
Eveninggowns
The poorest customer experience I have had in more than 10 years of purchising evening and formal attire. My experience with this business has been completely disastrous. District 5 Boutique took payments for several orders over a year ago, and then proceeded to cancel the invoices without notice, keeping both the money and the orders.
I have reached to their customer service for months, to be first ignored and now constantly told about the issue being eternally 'forwarded to the higher management', without ever getting an actual response nor a solution.
Please beware of this dishonest seller; avoid it at all costs! It appears to be a scam.
BEVERYCAUTIOUSTHEREASCAM
DO NOT waste your time with them. They lie, ignore your calls, messages and don’t refund you your money. I’m fighting to get my money back that I paid with a debit card of over $2200.00. It’s been over 4 weeks already and still no refund. Save yourself the pain frustration and headache from them. They canceled my order 2 days before my daughters wedding while I was checking in with them for 3 continuous and constant months for this not to happen. Hundreds of messages were sent but my gut kept telling me this would happen and sure enough it did. They literally left me stuck and didn’t even offer any options or try to smooth things out. I’m seriously telling you DO NOT ORDER FROM THEM. BE VERY CAUTIOUS AND AWARE. I’ve never left a negative review before in my life but I have to let the public know how this company is. This company is sooo unprofessional and a true SCAM. Please do your research I should have followed my gut and the other reviews I seen about this place. Stay far far far away from these people. Please share this. I have proof of all messages myself, my husband and daughter have sent them. I hope no one else has this experience especially when it’s for a very special moment of your first child getting married. It ruins the whole vibe of everything. My husband had his suit customized to my dress and my younger daughter had a customized dress matching my dress as well. I had to go find another dress in 2 days for me. Be wry cautious, aware and best of luck on your searches!
Eveninggown
Worst customer service ever !
The delivery timeframe is false and for sure my first & last time to buy from them
Purchasingdresses
Awful experience multiple times. I have tried to order from this store multiple times. Twice, I was told several weeks after I placed my order that they cannot produce the dress. Then they refuse to refund the money even though they are the ones cancelling the order. Once, I placed an order and was told it can be done in a specific color and then was told 5 weeks later (!) That it cannot be. They have terrible communication, don't respond in a timely manner, and then steal your money by cancelling your order and refusing to refund it.
Gown
Worst place ever. They take your money for items they do not have and cannot get. I placed an order for a dress for my daughter’s wedding. They never received a confirmation from manufacturer they could get the dress. Refused to give me my money back, despite not being able to fulfill the order. Items sent for credit, took over a month to obtain. DO NOT buy anything here, it is a scam.
