District 5 Boutique

Reviews, experiences and complaints

Order 4
Service 4
Price 3.5
Delivery 3

Total

3.6
50.0% would buy here again

District 5 Boutique

Have you been invited to an event and have nothing to wear? Are you looking to change your dress wardrobe? Are you in the market for a dress? Would you like to own a dress from a particular brand? Do you know your dress size? Did you know dresses set a visual image of the person you are? District 5 boutique is an online store that sells dresses. Read previous customer reviews of district 5 boutiques to know more about the products and services they offer.

About District 5 boutique.

The District 5 boutiques are owned by Theresa DeMarco Markosian, who believes fashion communicates a look and the endless possibilities the fashion world offers. District 5 boutique is family-owned and has been operating since 2009. The company strives to empower women to look their best and have a chance to own their dream dress by their favorite designer. The owner and designers select dresses at the company to ensure buyers get what they need.

Products and services offered at District 5 boutique

District 5 boutique is an online company that specializes in the sale of dresses. The dresses are categorized differently. They are categorized according to designers, including Alexis, Badgley Mischka, Brandon Maxwell, Christian Siriano, Esme vie, LBV by Elizabeth Kennedy and Olympia Sanchis, to mention a few. The dresses are also categorized according to style like high-low, lace, one-shoulder, off-the-shoulder, sleeveless, strapless and casual, among many others. The dresses are also sold by collections like 2021 pre-fall, 2021 fall-winter, 2021 resort collection and 2022 resort, among many others.

Shipping and delivery services offered at District 5 boutique

To ship from the district 5 boutique, you need to key in your details at the website for shipping and tracking purposes. Customers are, however, advised to create an account for speedier check-out processes. The company offers shipping and delivery services for 3-5 business days. Shipping is done via FedEx, DHL and overnight shipping. Shipping at the company is on not done weekends. Payment for purchases is made via visa, master card, American express, discover, PayPal, bank transfers, money orders and checks. The company offers international shipping where the buyer incurs the import costs.

Return and exchanges offered at District 5 boutique

For customers dissatisfied with their orders, the company offers a return policy of 10 days. For a return to be filed, the product must be unworn, unused, have the tags attached, include a hanger or garment bag and be in the original packaging condition. If these conditions are not met, the company deducts 10% from your refund. Returns take 10-14 business days to be processed and for a refund to be posted. Items bought in stock are final sales.

Compliments, complaints and tips for District 5 boutiques

Have you ever shopped at district 5 boutique? Have you ever filed for a return? Share your feedback for new customers to read about your experience. Would you like to own a dress from your favorite designer? Share your feedback about the experience you had shopping from the district 5 boutiques.

What are the types of dresses available at the district 5 boutiques? Read previous customer reviews to know more about such products offered at district 5 boutique.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

S
Shelly 1 year ago
8.5
I can't say enough good things about District 5! I was shopping for a wedding gown in my budget range online, and District 5 appeared almost too wonderful to be true. I did my homework, read...
D
Diana 1 month ago
2
I recently made the mistake of shopping with this designer dress company and it was a disaster. I paid $1000 for a dress, but they sent me the wrong one and refused to issue a refund within...
R
Rebeca 13 days ago
2
The poorest customer experience I have had in more than 10 years of purchising evening and formal attire. My experience with this business has been completely disastrous. District 5 Boutique...
W
Wendy Chalhoub 7 months ago
2
Worst Experience EVER!
Do not shop here. Dress arrived 6 weeks late and when it arrived it was the wrong dress. Customer service is terrible. You have been warned!

All reviews ( 4 )

Wedding gown

I can't say enough good things about District 5! I was shopping for a wedding gown in my budget range online, and District 5 appeared almost too wonderful to be true. I did my homework, read all the reviews, and heard nothing but good things about the boutique. I was anxious because it was my wedding gown and I reside in Sydney, but Theresa put my mind at ease with her prompt responses. My dress stated that it would take 16 weeks to ship, however I believe it was ready a week or two before, and once shipped, it arrived in 4 days! I'm in love with my gown and couldn't be happier.

S
Shelly 1 year ago
Order
10
Service
10
Price
8
Delivery
6
Total
8.5
Would buy here again?

I bought a gown

I recently made the mistake of shopping with this designer dress company and it was a disaster. I paid $1000 for a dress, but they sent me the wrong one and refused to issue a refund within their stated 10-day return policy when I returned it. To make matters worse, they charged my credit card for a product I did not authorize. When I contacted the company to try to resolve the issue, they were unresponsive and uncooperative.

I was extremely disappointed with the level of customer service I received from this company. They showed no regard for their customers and were completely unwilling to make things right when they made a mistake. I would strongly advise against shopping with this company. There are much better options out there that will treat you with respect and integrity

D
Diana 1 month ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Eveninggowns

The poorest customer experience I have had in more than 10 years of purchising evening and formal attire. My experience with this business has been completely disastrous. District 5 Boutique took payments for several orders over a year ago, and then proceeded to cancel the invoices without notice, keeping both the money and the orders.

I have reached to their customer service for months, to be first ignored and now constantly told about the issue being eternally 'forwarded to the higher management', without ever getting an actual response nor a solution.

Please beware of this dishonest seller; avoid it at all costs! It appears to be a scam.

R
Rebeca 13 days ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Jenny Packham Dress

Worst Experience EVER!
Do not shop here. Dress arrived 6 weeks late and when it arrived it was the wrong dress. Customer service is terrible. You have been warned!

W
Wendy Chalhoub 7 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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