KicksCrew

Reviews, experiences and complaints

Order 4.5
Service 3.8
Price 4.3
Delivery 3.8

Total

4.1
29.8% would buy here again

KicksCrew

Sneakers have a great history. The late 18th century was characterized by people wearing rubber-soled shoes, which were referred to as plimsolls. The shoes were quite unpolished and didn't have a left or right foot. It was until 1892 that the US rubber company would design rubber sneakers that had a canvas top referred to as Ked, which was more comfortable. Mass production of sneakers would start in 1917. In the same year, the first shoe that was exclusively made for basketball was produced by Marquis Converse. This shoe was referred to as Converse All-starts. The shoes would later be called Chick Taylor in 1923 after the endorsement by Indiana Hoops star called Chuck Taylor. In 1924 sneakers would go international when Adi Dassler, a German, designed a sneaker named Adidas after himself.

About KicksCrew

KicksCrew is a company that was founded in 2008 by a group of individuals with a passion for sneakers and who were eager to share their love for sneakers to everybody throughout the world. KicksCrew has grown to become one of the biggest sneaker consignment stores in Asia for rare collectible, ordinary releases, the most hunted for streetwear items, and hard to find exclusives. The company has been rated by complex as one of the top 20 worldwide legit sites. KicksCrew only imports from suppliers that are authorized. Clients can thus be assured of getting products that 100% legit and authentic. The company's initial retail store was in Hong Kong and was launched in December 2018.

Products and services of KicksCrew

KicksCrew is dedicated to offering its clients a seamless experience and has arranged its products in an orderly manner in its site ensuring that they are located easily. Those who love newly added items have the new arrival sections. There is also the Hot items section for the sneakers that receive the most sales. One can also shop by brand. Clients need not worry if they aren't sure of their shoe size. There's a size information section on the company's website where one can always refer to. The company also ships its products and uses trusted courier partners such as DPEX, DHL, UPS, and FedEx, among others; thus, one can be assured that their orders will reach safely. Shipments cost and time is depended on several factors, such as the location and size of the package.

Compliments, complaints, and tips for KicksCrew

Have you experienced KicksCrew? Have you ever purchased any of KicksCrew products? Have you shopped at KicksCrew? Did you experience any delay in the delivery of their products? What about their client service? How is it? Would you recommend, KicksCrew after-sales services to others? How's their shipping? How long does it take? Are you able to track your order? Did the quality of the ordered product meet your expectations? Do they have a return policy? How long is the return policy? Do they specify how a returned product should be? Would you like to leave your experience? If you have used their products, leave a customer review on ReviewsBird.com.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

s
shayla 1 year ago
2
Do NOT order from Kicks Crew. I ordered a pair of ASICS and the delivery took longer than they promised. I ordered them in November 2022 and it is now February 2023 and i have received nothi...
B
Brandon 1 year ago
2
Stay away from this company. They’ll rip you off and because they’re in China, they know there’s zero accountability. I purchased a pair of grey and black shoes from them. Very expensive sho...
B
Bob 2 years ago
2
Ordered and immediately charged on March 5th, still no sneakers as of April 15th. Customer service, when they decided to respond, only gave excuses. Finally, had to get my credit card co...
J
John H. 9 months ago
2
KICKS CREW SCAM
I placed an order with KICKS CREW 07/02/2023 for $192.48, for Under Armour sneakers, Curry 1 Retro 'All American' 2021 3026048-900 Color: (GOLD/BLACK/RED)
F
Ferhad Hojakuliyev 2 years ago
2
Had to pay 35$ shipping cost and 60$ return fee as waited for an order for almost a month and got the same one in 3 days from soccer.com. Made around 20 photos and send 20 emails in order to...

All reviews ( 47 )

Shoes

Do NOT order from Kicks Crew. I ordered a pair of ASICS and the delivery took longer than they promised. I ordered them in November 2022 and it is now February 2023 and i have received nothing except unkept promises from the poor unprofessional customer service team. These people are a joke. The worst thing is, i ordered the shoes for a surprise birthday gift which never ever showed up. This company needs to be closed down. They treat there customers so poorly.

s
shayla 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Shoes

Stay away from this company. They’ll rip you off and because they’re in China, they know there’s zero accountability. I purchased a pair of grey and black shoes from them. Very expensive shoes. And when they started processing the order, I realized they were shipping me BLUE colored shoes. I told them to cancel and refund me, and they refused and insisted on charging me a 15% cancellation fee. (Which is a decent amount of money for these shoes). Then they stopped responding to my emails.

B
Brandon 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Women's Nike Air Max sneakers

Ordered and immediately charged on March 5th, still no sneakers as of April 15th. Customer service, when they decided to respond, only gave excuses. Finally, had to get my credit card company involved. Terrible experience, will never buy from them again nor do I recommend.

B
Bob 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Sneakers

KICKS CREW SCAM
I placed an order with KICKS CREW 07/02/2023 for $192.48, for Under Armour sneakers, Curry 1 Retro 'All American' 2021 3026048-900 Color: (GOLD/BLACK/RED)
It has been 20-days since my order was placed! No sneaker company takes this long! I got scammed!
KICKS CREW does not have my order from the seller to ship to me. when I try to cancel the order, they will charge me 15%, $35 shipping fee and tax!
DO NOT PURCHASE FROM KICKS CREW!

J
John H. 9 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Soccer Cleats

Had to pay 35$ shipping cost and 60$ return fee as waited for an order for almost a month and got the same one in 3 days from soccer.com. Made around 20 photos and send 20 emails in order to prove them the shoes are not worn. Will never ever buy anything from them.

F
Ferhad Hojakuliyev 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Kickscrew converse shoe

Ordered converse green, rare as f****, 180$us. With shipping and duty taxes...ive paid 275$ cad...for a pair of cloth with rubber from vietnam...cherry on top, they are not the right size so i got to pay the shipping back and forth to get the right size just because their f****** site tell UNISEX SIZE for male size...women are bigger number...not good at all for some shoe that cost 80$ cad in here...

J
Julie forest 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Nike sneakers

I bought Nike panda
Shipping cost $35
FedEx charging $117 duty tax and other taxes
I paid more than 420 for Nike shoes
Unhappy

J
James 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Nike mismatch

Very unhappy. You pay $35 for expedite shipping. After 10 days my order was still in processing, when I emailed them it took 3 days for a response to let me know that it takes up to 10 days for them to receive the sneakers at the quality review department. it then takes up to 10 days for them to review the sneakers before they ship and then expedited shipping is another 10 days. Basically it can take a month before a shoe ships if at all.

C
Chris 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Nikeshoes

Disgusting irresponsible company. The worst service ever.

I paid for my order. But I didn't receive my order and I never received any response from them. Moreover, I always waited twice as long as the stated waiting time.

I just paid 310$ and got NOTHING!

I will sue this company for violating customer rights.

M
Maria 11 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

SHoes

Their shi takes like a month to ship at least and is fake. Their fakes r really good... wouldn't have even been able to tell expect the bar code on the box is BS. If u want really good fake shoes and don't mind waiting a while its not a bad site... no cap i was expecting them to b fake and was just satisfied by how nice they were... HOWEVER ANYONE WHO SAYS THEIR SHI REAL DONT KNOW HOW TO TELL THEIR SHI FAKE END OF STORY

O
Otto 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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