Spotlight: What are our customers saying?
With such a diverse menu and negative reviews on the internet, I was hesitant to order from KicksCrew. Surprisingly, I've had nothing but positive experiences with each purchase! Fast shipping, 100...Read on
Ordered a ridiculously overpriced pair of shoes.. my bad. Should have read the reviews. Day after ordering they sent me an additional request for 25$ for duty fees they say they forgot to include. ...Read on
Do not consider buying if you are needing in any time soon. Shipping time was passed the time they stated, they blamed COVID and offered $10 refund. It conveniently went out to the next location af...Read on
Ordered my shoes on March 27th and I’ve still not gotten them yet! Each time I contact them they seem to just give out a bs excuse like that they are going through border control, like according to...Read on
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With such a diverse menu and negative reviews on the internet, I was hesitant to order from KicksCrew. Surprisingly, I've had nothing but positive experiences with each purchase! Fast shipping, 100% authentic sneakers, and customer service reps responded quickly... usually within a day or two! I highly recommend KicksCrew because I've placed 9 orders with them so far, and they've all arrived quickly and authentically. I'll never doubt them again, and I'm grateful for their presence! Thank you very much!! Because it's from China, I assumed their products would be fake, but it's not. You can also find out by making a purchase.
Womens Air Jordans
Ordered a ridiculously overpriced pair of shoes.. my bad. Should have read the reviews. Day after ordering they sent me an additional request for 25$ for duty fees they say they forgot to include. I paid it right away against my better judgment. It has been 2 months now and many emails later... no shoes.. no response .. no refund!!! DO NOT ORDER FROM THIS SITE!!
Do not consider buying if you are needing in any time soon. Shipping time was passed the time they stated, they blamed COVID and offered $10 refund. It conveniently went out to the next location after I reached out to customer service. They couldn't guarantee it would be here by a certain date (almost 2 months after order date) so I asked for a refund. Conveniently it was shipped to another location after I asked for a full refund then got an email a few days after and was pretty much told too bad since they shipped it. Now the shoes are useless since they won't be here on time (coming from Hong Kong and still don't have an ETA from FedEx). I only ordered them for a UA tournament that my son won't be able to play in unless I find somewhere local to get his shoes now. Wouldn't recommend nor buy here again./
Strawberry cough sb dunks
Ordered my shoes on March 27th and I’ve still not gotten them yet! Each time I contact them they seem to just give out a bs excuse like that they are going through border control, like according to them it takes a whole month to go through border control. Do no recommend buying on there they do not know what they are doing absolute negligence towards the customer takes about a week to get a response for the customer support! A bunch of incompetent employees!
RUN from this company !! I wish i would of read the reviews. I ordered shoes, I did not realize that it would take a few weeks to MAYBE get. I asked to cancel the order immediately ( moments after I entered the order) they replied the next day with a MANDATORY 15% fee- even though we all know they did not do anything.
Women's Nike Air Max sneakers
Ordered and immediately charged on March 5th, still no sneakers as of April 15th. Customer service, when they decided to respond, only gave excuses. Finally, had to get my credit card company involved. Terrible experience, will never buy from them again nor do I recommend.
ACG Mountain Fly Trainers
Ordered the trainers and paid on the 1st April and they stated 10 days to process and send. 13 days later still no sign of them sending so I cancelled. They then charged me 15% of the total order, absolute scammers AVOID
Had to pay 35$ shipping cost and 60$ return fee as waited for an order for almost a month and got the same one in 3 days from soccer.com. Made around 20 photos and send 20 emails in order to prove them the shoes are not worn. Will never ever buy anything from them.
Kickscrew converse shoe
Ordered converse green, rare as f****, 180$us. With shipping and duty taxes...ive paid 275$ cad...for a pair of cloth with rubber from vietnam...cherry on top, they are not the right size so i got to pay the shipping back and forth to get the right size just because their f****** site tell UNISEX SIZE for male size...women are bigger number...not good at all for some shoe that cost 80$ cad in here...
I bought Nike panda
Shipping cost $35
FedEx charging $117 duty tax and other taxes
I paid more than 420 for Nike shoes
Very unhappy. You pay $35 for expedite shipping. After 10 days my order was still in processing, when I emailed them it took 3 days for a response to let me know that it takes up to 10 days for them to receive the sneakers at the quality review department. it then takes up to 10 days for them to review the sneakers before they ship and then expedited shipping is another 10 days. Basically it can take a month before a shoe ships if at all.