KicksCrew
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KicksCrew
Sneakers have a great history. The late 18th century was characterized by people wearing rubber-soled shoes, which were referred to as plimsolls. The shoes were quite unpolished and didn't have a left or right foot. It was until 1892 that the US rubber company would design rubber sneakers that had a canvas top referred to as Ked, which was more comfortable. Mass production of sneakers would start in 1917. In the same year, the first shoe that was exclusively made for basketball was produced by Marquis Converse. This shoe was referred to as Converse All-starts. The shoes would later be called Chick Taylor in 1923 after the endorsement by Indiana Hoops star called Chuck Taylor. In 1924 sneakers would go international when Adi Dassler, a German, designed a sneaker named Adidas after himself.
About KicksCrew
KicksCrew is a company that was founded in 2008 by a group of individuals with a passion for sneakers and who were eager to share their love for sneakers to everybody throughout the world. KicksCrew has grown to become one of the biggest sneaker consignment stores in Asia for rare collectible, ordinary releases, the most hunted for streetwear items, and hard to find exclusives. The company has been rated by complex as one of the top 20 worldwide legit sites. KicksCrew only imports from suppliers that are authorized. Clients can thus be assured of getting products that 100% legit and authentic. The company's initial retail store was in Hong Kong and was launched in December 2018.
Products and services of KicksCrew
KicksCrew is dedicated to offering its clients a seamless experience and has arranged its products in an orderly manner in its site ensuring that they are located easily. Those who love newly added items have the new arrival sections. There is also the Hot items section for the sneakers that receive the most sales. One can also shop by brand. Clients need not worry if they aren't sure of their shoe size. There's a size information section on the company's website where one can always refer to. The company also ships its products and uses trusted courier partners such as DPEX, DHL, UPS, and FedEx, among others; thus, one can be assured that their orders will reach safely. Shipments cost and time is depended on several factors, such as the location and size of the package.
Compliments, complaints, and tips for KicksCrew
Have you experienced KicksCrew? Have you ever purchased any of KicksCrew products? Have you shopped at KicksCrew? Did you experience any delay in the delivery of their products? What about their client service? How is it? Would you recommend, KicksCrew after-sales services to others? How's their shipping? How long does it take? Are you able to track your order? Did the quality of the ordered product meet your expectations? Do they have a return policy? How long is the return policy? Do they specify how a returned product should be? Would you like to leave your experience? If you have used their products, leave a customer review on ReviewsBird.com.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 47 )
Sneakers
KICKS CREW SCAM
I placed an order with KICKS CREW 07/02/2023 for $192.48, for Under Armour sneakers, Curry 1 Retro 'All American' 2021 3026048-900 Color: (GOLD/BLACK/RED)
It has been 20-days since my order was placed! No sneaker company takes this long! I got scammed!
KICKS CREW does not have my order from the seller to ship to me. when I try to cancel the order, they will charge me 15%, $35 shipping fee and tax!
DO NOT PURCHASE FROM KICKS CREW!
Sneakers
I ordered a pair of 9060 new balances they cost 242.00 plus 35.00 shipping. When I received them they were dented up in the front of one sneaker and the stitching was off only on one shoe. I asked for a refund and they told me they are not responsible for the way the manufacturer made the sneaker and offered me $20. I advised I want a refund or I will escalate this. They then advised they would look further into resolving this and that was 5/16/23 and no response following. Take it from me DO NOT ORDER FROM THEM! I learned my lesson :(
Nikeshoes
Disgusting irresponsible company. The worst service ever.
I paid for my order. But I didn't receive my order and I never received any response from them. Moreover, I always waited twice as long as the stated waiting time.
I just paid 310$ and got NOTHING!
I will sue this company for violating customer rights.
ConverseChucks
Exorbitant hidden charges through shipping and duty charges. $100. More than shoes. Company is based in China and when I contacted them to say I refused shipment because of the outrageous duty costs, the response was we recommend you pay duty.
After several days of back and forth from Bambi ( her actual name ) in customer service, probably took days because of the China/ North America time change, I was told that if I refused the order I would still have to pay shipping, duty and a 15% restocking fee.
Pure extortion! Total cost for choosing Kick screw $135. Without any shoes in the end .
I took my lumps and paid the duty. I now Have shoes that cost me almost twice as much than if I ordered anywhere else Including Amazon.
NikeSafariDunkLows
My experience with Kicks Crew was a sham. I ordered a pair of shoes originally $190. After tax and shipping I paid $243. I ended up needing to exchange the shoes for a half size up. Kicks crew wanted to charge me to go up half a size when on the site the pricing is not consistent. The tried to charge me an additional $90.99 meaning I would be paying $333 for a pair of shoes, which is ridiculous so I just asked for a refund. The refund policy stated that shipping is non refundable and there is a 15% re-shelfing fee. I was only refunded $152. I would never order from Kicks Crew again, it is a rip off. Kicks Crew is really the middle man, the shoes came from a seller in Japan. Kicks Crew receives the shoes puts their tag on them and then ships them to the buyer, this is also why it takes over 2 weeks to receive your order. Do not recommend Kicks Crew at all.
Shoes
Do NOT order from Kicks Crew. I ordered a pair of ASICS and the delivery took longer than they promised. I ordered them in November 2022 and it is now February 2023 and i have received nothing except unkept promises from the poor unprofessional customer service team. These people are a joke. The worst thing is, i ordered the shoes for a surprise birthday gift which never ever showed up. This company needs to be closed down. They treat there customers so poorly.
DONOTPURCHASEFROMTHEM
Absolutely the most unprofessional and fraudulent company out there. They never respond, and when they do, they lead you on to thinking you can get a refund or exchange, after sending them photos, and following their return/exchange "rules" and agreeing to losing out on half of the refund. And then they stop responding and never accept the return. I also believe they sold me used shoes labeled as new.
You would be better off paying more for the same product on another site to never have to deal with them. This company will not be in business soon.
Adidas Gazelle Shoes
I placed an order on 11/11/22 (KS643758) for a pair of shoes and still have not received them, nor have I received a refund, which I have requested twice now.
On 11/15/22 the order status went from ORDER CONFIRMED to SELLER FULFILLING and it said "Please allow up to 5 to 10 days for seller fulfillment." I waited 12 days and finally contacted Kickscrew customer service on 11/27/22 asking them to cancel my order. On 12/2/22 Maria G from customer service responded with, "The item is on the way to our central processing facility for the final quality inspection...expecting to get the product ready in a few days."
I contacted customer service this week asking them to cancel my order once again and I have not heard back from anyone. It's been 40 days since I paid for the shoes, I have not received them, I have not received a refund and the seller has not shipped the shoes. Awful service.
Nike running shoes
This company failed to deliver my shoes. Following this, they have failed to respond to emails or resolve the issue. Please avoid this company!!! BUYER BEWARE!!!
Shoes
Stay away from this company. They’ll rip you off and because they’re in China, they know there’s zero accountability. I purchased a pair of grey and black shoes from them. Very expensive shoes. And when they started processing the order, I realized they were shipping me BLUE colored shoes. I told them to cancel and refund me, and they refused and insisted on charging me a 15% cancellation fee. (Which is a decent amount of money for these shoes). Then they stopped responding to my emails.
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