KicksCrew
Reviews, experiences and complaints
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KicksCrew
Sneakers have a great history. The late 18th century was characterized by people wearing rubber-soled shoes, which were referred to as plimsolls. The shoes were quite unpolished and didn't have a left or right foot. It was until 1892 that the US rubber company would design rubber sneakers that had a canvas top referred to as Ked, which was more comfortable. Mass production of sneakers would start in 1917. In the same year, the first shoe that was exclusively made for basketball was produced by Marquis Converse. This shoe was referred to as Converse All-starts. The shoes would later be called Chick Taylor in 1923 after the endorsement by Indiana Hoops star called Chuck Taylor. In 1924 sneakers would go international when Adi Dassler, a German, designed a sneaker named Adidas after himself.
About KicksCrew
KicksCrew is a company that was founded in 2008 by a group of individuals with a passion for sneakers and who were eager to share their love for sneakers to everybody throughout the world. KicksCrew has grown to become one of the biggest sneaker consignment stores in Asia for rare collectible, ordinary releases, the most hunted for streetwear items, and hard to find exclusives. The company has been rated by complex as one of the top 20 worldwide legit sites. KicksCrew only imports from suppliers that are authorized. Clients can thus be assured of getting products that 100% legit and authentic. The company's initial retail store was in Hong Kong and was launched in December 2018.
Products and services of KicksCrew
KicksCrew is dedicated to offering its clients a seamless experience and has arranged its products in an orderly manner in its site ensuring that they are located easily. Those who love newly added items have the new arrival sections. There is also the Hot items section for the sneakers that receive the most sales. One can also shop by brand. Clients need not worry if they aren't sure of their shoe size. There's a size information section on the company's website where one can always refer to. The company also ships its products and uses trusted courier partners such as DPEX, DHL, UPS, and FedEx, among others; thus, one can be assured that their orders will reach safely. Shipments cost and time is depended on several factors, such as the location and size of the package.
Compliments, complaints, and tips for KicksCrew
Have you experienced KicksCrew? Have you ever purchased any of KicksCrew products? Have you shopped at KicksCrew? Did you experience any delay in the delivery of their products? What about their client service? How is it? Would you recommend, KicksCrew after-sales services to others? How's their shipping? How long does it take? Are you able to track your order? Did the quality of the ordered product meet your expectations? Do they have a return policy? How long is the return policy? Do they specify how a returned product should be? Would you like to leave your experience? If you have used their products, leave a customer review on ReviewsBird.com.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 47 )
Women's Nike Air Max sneakers
Ordered and immediately charged on March 5th, still no sneakers as of April 15th. Customer service, when they decided to respond, only gave excuses. Finally, had to get my credit card company involved. Terrible experience, will never buy from them again nor do I recommend.
shoes
RUN from this company !! I wish i would of read the reviews. I ordered shoes, I did not realize that it would take a few weeks to MAYBE get. I asked to cancel the order immediately ( moments after I entered the order) they replied the next day with a MANDATORY 15% fee- even though we all know they did not do anything.
Nike Next Nature Dunks sneakers
Ordered May 7. Contacted kickscrew on May 21 for an estimated delivery date and was told they could not provide one. Item was still showing as in the process of being fulfilled by the seller 2 weeks after I ordered and paid for the shoes. Since seller still had not shipped the shoe I canceled the order. I was told I’d have to pay a 15% cancellation fee- even though the seller had not bothered to ship yet. I canceled anyway and they even added the shipping fee in when they calculated the 15% even though nothing was ever shipped. So I cannot comment if items are authentic or fulfilled since I never got to that stage.
ConverseChucks
Exorbitant hidden charges through shipping and duty charges. $100. More than shoes. Company is based in China and when I contacted them to say I refused shipment because of the outrageous duty costs, the response was we recommend you pay duty.
After several days of back and forth from Bambi ( her actual name ) in customer service, probably took days because of the China/ North America time change, I was told that if I refused the order I would still have to pay shipping, duty and a 15% restocking fee.
Pure extortion! Total cost for choosing Kick screw $135. Without any shoes in the end .
I took my lumps and paid the duty. I now Have shoes that cost me almost twice as much than if I ordered anywhere else Including Amazon.
DONOTPURCHASEFROMTHEM
Absolutely the most unprofessional and fraudulent company out there. They never respond, and when they do, they lead you on to thinking you can get a refund or exchange, after sending them photos, and following their return/exchange "rules" and agreeing to losing out on half of the refund. And then they stop responding and never accept the return. I also believe they sold me used shoes labeled as new.
You would be better off paying more for the same product on another site to never have to deal with them. This company will not be in business soon.
Strawberry cough sb dunks
Ordered my shoes on March 27th and I’ve still not gotten them yet! Each time I contact them they seem to just give out a bs excuse like that they are going through border control, like according to them it takes a whole month to go through border control. Do no recommend buying on there they do not know what they are doing absolute negligence towards the customer takes about a week to get a response for the customer support! A bunch of incompetent employees!
BASKETBALLSHOES
I found my first experience with KICKSCREW to be horrible. First, there is no chat or phone number to call up when you have a questions. You email and hope they email you back within 3-5 days and with the return window being so small, this time is precious. I've had to follow up on status three times since their order page does not offer any time updates on your order just three statements - ordered - processing - delivered. Secondly, they do not stand by the quality of ANY product they sell. If you try something out (in my case what I believe to have been defective shoes) they will not return anything unless they are as unboxed. So...you do not have the ability to try out what you purchase from them. You. need to trust the product they are selling you is legit. In my case, my son got hurt with the defective sole of the shoe. Third, they don't offer any solutions or conversation, just one simple sentence spitting back their policy. Feels extremely impersonable and a money making company that lacks empathy for their consumer and their purchases especially given they are high cost. I will NEVER buy from them again.
ACG Mountain Fly Trainers
Ordered the trainers and paid on the 1st April and they stated 10 days to process and send. 13 days later still no sign of them sending so I cancelled. They then charged me 15% of the total order, absolute scammers AVOID
nike ryz
I have ordered the shoes on 23rd of March. Today is 30th of March. My shoes are not shipped out yet. I have contacted them and I am told it takes 10 working days to ship out orderds. It's ridiculous. I wanted to receive my shoe by 10 of April as I am going away, but it's not gonna happen. I decided to cancel order because even if they ship them out I wont be there to receive them for 5 weeks and will probably be shipped back to them. But they will take 15% of the total amount of the shoe including the shipping price even though they did not ship out any shoes. This company is a joke.
I will never buy from kicks crew again. I give them 0 star.
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