Ribble Cycles
Reviews, experiences and complaints
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Ribble Cycles
Cycling is not only fun or a sport. It’s an effectual therapy for most of you & life for most of the others. There is an umpteen number of people who greet the dawn & bid adieu to the day at dusk on their cycle. In this world, when digitalization has made everything available on fingertips, we’re tilting more & more towards the technology & forget what the perks that exercising can hail on us. So, in the times of junk foods & virtual worlds, cycling is the must-have obsession. It seems Ribble Cycles has vowed to do their best in that regard. Know more about the company here at Reviews-bird for making the right choice.
About Ribble Cycles
Ribble Cycles are running their business since 1987. It was first originally established in 1897 & is now UK’s one of the top online cycle dealers which sell their products beyond borders. Led by Terry Dove, Ribble Cycles is headquartered in Preston Lancashire & offers nearly more than 20,000 products at the moment. Ribble Cycles has the team consists of award-winning cyclists & experts. Ribble Cycles were also the first to introduce mail order which was an unprecedented initiative at the time of their inception. Though it is officed in Preston, Ribble Cycles run the bulk of their business via their online outlet. But if you are an eminent believer of ‘seeing is believing’. You can visit their showrooms at three locations which are Preston, Birmingham & Bluewater. It has an intriguing history of making their way at the place they stand today.
Products & Services Offered by Ribble Cycles
Ribble Cycles not only offers hundreds of cycles, but they have an enormous stock of cycling accessories, components, clothing & utmost everything else related to cycling. Moreover, they allow their customers to customize the cycle based on their own choices before buying. Just click “Start Customizing” and it’ll let you select the bike that you’ll like to customize. After that, you can choose your custom size, color & anything you want in equipment. If you are addicted to biking of rough or flat landscapes, you might love to visit their products library. Ribble Cycle offers enormous types of bikes that suit you best. On their website, Ribble Cycles is providing live video calling customer care for free. Just click on the operator’s chat head, put in some info & an expert right from a showroom will be with you in no time. Those & many other services are part of the Ribble Cycles business.
Compliments & Complaints about Ribble Cycles
Before getting hands on any product, it is essential to read what other people are saying about that peculiar product. In such regards, honest reviews play a crucial role in helping customers to choose a right product for themselves. Though most of the reviews about Ribble Cycles have been positive, we & our readers would still love to hear what you have to say about it at Reviews-bird because, your each word weighs a good amount of advice.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 2 )
Endurance SL Road Bike
This is my first time purchasing a proper road bike, and I am extremely pleased with my decision. After taking a good look at all the road bikes on their website, I decided to go for the Endurance SL road bike. The Endurance SL bike is a good quality bike, it is lightweight and the frame size was just perfect for me. Customer service from purchasing the bike to delivery was first class from Ribble! They even offered a video calling customer care for free. I got value for my money and a satisfactory delivery process. I Highly recommend an Endurance SL for any rider!
Hybrid ALe
I’m really upset and angry to be having to write this, but this company is taking your money and not delivering the goods, I contacted them on 3 occasions prior to placing an order to be sure we could get the bike i wanted, it was for a very important trip, I explained all this to the phone staff, was made to feel confident about the delivery times etc and so placed the order, within a couple of days an email arrived telling me the date had changed, panic set in, I call them to be told it’s showing as early April and it’s just some gear components we are waiting for, early April arrives, I call again and the date was given 8th April (although some honesty from the call handler, he suggests it may not arrive til the week after) again all OK as it’s early may (3rd) we leave for the trip, my delivery was still showing as April but on another routine call to check the details I’m told, it won’t be here til after may and it’s now the frame that they are waiting for?? and if I want to buy elsewhere they will be sorry to lose the custom but understand, now none of this parts sourcing would have been an issue had they been honest, but during every call I was made to believe it would arrive in time for this trip we had planned, it’s a super personal trip and I cannot miss it, and am having to sort another bike now, but it would have been nice to have been given the truth at the outset that they have many many customers who have been waiting for 6+ months and I will just be added to the pile of orders they have to get through, I’m pretty disgusted with the service, the bike can now arrive whenever they get round to sending it, but I will never buy from them again and I’d urge caution to anyone considering placing an order if you want the bike any time soon
Note to Ribble, don’t ask for my order number and suggest you’ll look into it, I’ve heard it too many times now, the bottom line is if you can’t fulfill an order don’t take money from the customer without giving an honest an open date that isn’t moved every other week!
