Riverbend Home

Reviews, experiences and complaints

Order 3.3
Service 4
Price 4
Delivery 4.7

Total

4
33.3% would buy here again

Riverbend Home

Ecommerce is the selling and buying of products over the internet. The posted products vary from grocery, medicine, construction materials, and home appliances, among others. The cost of creation and running of online business has decreased significantly. With minimal expenditure, enterprises can access better technology such as accelerated web pages and set up their business. The adoption of this technology has dramatically disrupted the traditional brick and motor stalls. Shopping for home appliances has significantly changed. People have narrowed down to specifics and are detail-oriented when it comes to what they require for their homes. When purchasing smaller bits or large volumes of home appliances, attention to details and search for suitable home appliances is critical. The use of technology has, however, revolutionized how we access and choose our products. Vendors have continuously emphasized ways to appeal to more customers. They do this by giving the best user experience during and after purchases.

About Riverbend Home

Located in 10 Webb Drive, Londonderry, NH 03053 in the United States and with over 150 years in business, Riverbend Home is an online shop for home appliances. They focus on enabling their customers to find the best instrument and conveniently. They handle both low volume purchases as well as high volume purchases. They have a team of product specialists, consultants, and customer service experts to help the customer through the whole purchasing journey. To the customers who are having a hard time figuring out what they need for their homes, they offer expert advice and are willing to walk you through what might interest you. The Riverbend Home representatives undergo training aimed at preparing them to provide better services to customers.

Products and Services of Riverbend Home

Riverbend Home has a range of products. In the Decor category, they have Decorative Accents, Wall Art and Decor, Furniture and Rugs, Window treatment, Lamps, Mirrors, and Candles and Diffusers. In Kitchen and Dining, they have Cooking and Baking, Storage and Organisation, Dining and Entertainment products, Ceiling lights, among others. They also have Bath, Outdoor, Lighting, Home repair, among others. These varieties enable the user to compare various products and make decisions based on either quality or pricing. They also have affiliate programs for other businesses that would like to sell their products. They have a live chatbot for customer support. They also have insider remodeling tips that help their customers to be continuously updated. Riverbend Home has incorporated a secure socket layer technology used to transmit secure checkout, and this gives the user the confidence in providing in-app purchase.

Compliments, Complaints and Tips for Riverbend Home

Riverbend Home, being an online service, is committed to serving customers. Therefore, it has established a customer service position that collects its customer's feedback and uses it to improve the quality of their service. There have been complaints about the delivery process; many people have termed it slow and lack the proper communication channel. It has been complimented for having quality products with affordable pricing. If you have used their products in any way, leave a review on ReviewsBird.com.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

E
Elizabeth P. 2 years ago
7.5
I needed additional cookware in my kitchen and I was searching online for a reliable online store that could deliver quickly without any hassle. I stumbled on the Riverbendhome website and I...
T
Terronne Freiberg 1 month ago
2.5
First let me say that I totally blame myself for shopping with this American based company. Here’s my experience, I ordered a 12 cup pop out muffin baking JN pan from Riverbend because it wa...
J
Jillian Tindall 2 years ago
2
This company seems to be writing bocus reviews in its own favor and I'm a person who actually ordered from them and got a really bum deal. I paid more because they represented that and at th...

All reviews ( 3 )

Stainless Steel Saucepan with Double Boiler Insert

I needed additional cookware in my kitchen and I was searching online for a reliable online store that could deliver quickly without any hassle. I stumbled on the Riverbendhome website and I did a quick survey of their website. I went ahead to place an order for a Stainless Steel 2-Quart Covered Saucepan with Double Boiler Insert. I got the Saucepan delivery on the 3rd day after it was shipped. The product delivered was exactly what was in the picture. Good quality product. It was a great buy for me. I would place some more orders soon. I highly recommend the Riverbendhome website for quality cookware.

E
Elizabeth P. 2 years ago
Order
6
Service
8
Price
8
Delivery
8
Total
7.5
Would buy here again?

MuffinPan

First let me say that I totally blame myself for shopping with this American based company. Here’s my experience, I ordered a 12 cup pop out muffin baking JN pan from Riverbend because it was advertised as $14 with 20% off for your first purchase; great !!! What I didn’t realize before clicking the purchase button was that they charged $14 for shipping plus taxes …. Total bill $28 and some change . Ooopsie!! So I finally get this overpriced muffin pan and it’s for mini muffins not regular muffins. So I called customer service and asked for a refund which they were willing to accept but here’s the catch . The customer service rep explained the cost of the pan was around $14 and I would be responsible for costs of the return;$14. Well that was nonsensical so I asked to exchange the product for a larger muffin pan that was $15 more and was told unfortunately the company doesn’t allow exchanges. All I can say is next time I’ll stick with Amazon ; so much for trying to support American Businesses…. Stick with made in China. !!

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Terronne Freiberg 1 month ago
Order
2
Service
2
Price
2
Delivery
4
Total
2.5
Would buy here again?

Toys delight breakfast set China

This company seems to be writing bocus reviews in its own favor and I'm a person who actually ordered from them and got a really bum deal. I paid more because they represented that and at that the products would ship within 2 to 3 days. They are sellers that drop ship meaning they are middlemen they are middlemen and you place your order with them and they then place it with the manufacturer manufacturer. At least that is how it went down with my order. I'm not so sure about these reviews sites either because because when I read reviews for this company they seem bogus. This is a horrible horrible company in my opinion and they are unscrupulous in my view. NEVER AGAIN!!!

J
Jillian Tindall 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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