Shop Premium Outlets
Reviews, experiences and complaints
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Shop Premium Outlets
Ever wondered if it was possible to get it all from one place? Not having to move from one store to the other just to find what you want. How relaxing and stress-free would it be to be able to shop for everything in one store? How comfortable would it be to find your furniture, clothing, pet accessories, textiles, and all your kitchenware in the same store?
Shop Premium Outlets is an e-commerce store that allows brands to advertise their products and also for customers to shop for their fashion, luxury, and lifestyle accessories. You can read the unbiased reviews of customers as regards the services and products of Shop Premium Outlets.
About Shop Premium Outlets
Shop Premium Outlets is owned by Simon a global leader in the ownership of premier shopping, dining, entertainment, and mixed-use destinations. Shop Premium Outlet is an online space where different brands advertise their various products for clients. It is a platform that aids brands in getting their products to their customers.
Shop Premium Outlets is one of the many businesses owned and controlled by the Simon property group. The company claims it aims to reinvent the shopping experience. For now, for the future and everyone. The brand also claims to be committed to excellence, entrepreneurial spirit, responsible citizenship, integrity, and passion. Simon, who under Simon property group owns many companies, has reportedly been nominated for multiple awards over the years.
Channels of reaching Shop Premium Outlets
The cooperate head office of Shop Premium Outlets is located at Indianapolis Office Simon Property Group, Inc. 225 West Washington Street Indianapolis, Indiana 46204. Other corporate locations are New York Office Simon Property Group, Inc. 399 Park Avenue, 29th Floor New York, New York 10022; and Simon Premium Outlets Office Simon Property Group, Inc. 60 Columbia Road, Building B
Morristown, New Jersey 07960.
Shop Premium Outlets can also be reached on the telephone at +1(317)6361600, and also on their various social media handles which are available on social media platforms like Facebook, Twitter, YouTube, and Instagram.
Products and Services of Shop Premium Outlets
Shop Premium Outlets offer various services some of which are sales under the following categories of bathing accessories, bedding, décor, dining, furniture, home office, housewares, kitchen accessories, outdoor and garden accessories, party and celebration products, pet accessories, serve ware and textiles, toys, games, hobbies, and travel.
Shop Premium Outlets also allows for brands to advertise themselves off which customers can locate and patronize.
Shop Premium Outlets Return and Shipping policy
Shop Premium Outlets offer shipping services to 48 contiguous United States for delivery with 5- 7 days from order placement. Shop Premium Outlets also declares that unwanted or faulty items can be returned within 30 days of delivery. However, these items are required to be in their original packaging, in unused condition, and a resellable condition.
Complement, complaints, and tips for Shop Premium Outlets
How would you rate your experience with Shop Premium Outlets? Was it easy to find a product that suited you? Was your experience with the brand a stress-free one? Your feedback about Shop Premium Outlets will be immensely appreciated. Please leave an honest customer review about the brand.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 21 )
Clothes
This company is a bunch of crooks. Do not buy here. I sent the low quality knock off they sent, back to them for a refund. I have been in discussions for 3 weeks. They have tried saying a refund was issued... It was not, they have their item back and I have nothing. No item no refund. And their customer service seems to be ran by a bunch of insincere 6th graders. Or they are fake... Either way bullshit company.
Womenspairoftrousers
I thought I had bought extra small (short) NYJones trousers in rosemary color; I received extra long pants in green. Neither chat nor emails responded so that I could get the label to return the item. Never found a way to speak to a live person either. Thank goodness it was not a major expensive item!! Never will buy anything from this company again..( SP Shoppremium outlet based in MA)
Luxurypursespurchasedonline
I ABSOLUTELY DO NOT RECOMMEND ANYONE PURCHASING ANYTHING ONLINE! I recently purchased a gucci bookbag and a louis vuitton purse that they claim to be real but it is 100% FAKE!!! They did not resolve my issue and would not give a refund so I am now in the process of consulting for legal help so no one else gets taken advantage of because this company is a COMPLETE FRAUD!! STAY AWAY! I wish I could give them zero stars!!
Clothing
CONSUMER ALERT! IT APPEARS THAT THIS MERCHANT IS SELLING ITEMS THAT ARE UNAVAILABLE AND ISSUING FALSE TRACKING NUMBERS FOR ORDERS. I RECEIVED A TRACKING NUMBER IMMEDIATELY FOLLOWING THE SUBMISSION OF MY ONLINE ORDER. HOWEVER, AFTER WAITING SEVERAL DAYS FOR FOR AN UPDATED TRACKING STATUS REGARDING MY SHIPMENT''S PROGRESS , THE TRACKING INFORMATION CONTINUED TO INDICATE A NON-RECEIPT OF THE PURCHASED ITEM / PACKAGE. I INTEND TO INITIATE A CHARGEBACK - REFUND CLAIM AGAINST SHOP PREMIUM OUTLETS WITH MY CREDIT CARD COMPANY DUE TO THEIR UNPROFESSIONAL, UNACCEPTABLE, AND UNLAWFUL BUSINESS PRACTICES, THE NON-RECIPT OF MY PURCHASED MERCHANDISE, AND VIOLATION OF MY CONSUMER RIGHTS!
Rug
Rug was delivered in a timely manner. When unwrapped the rug was very thin, you could actually see the backing thru the shag. Contacted customer service, after having me send pictures three different times, i got an email saying all sales are final
AdjustableTieShoulderSurpliceRomperinLavender
I’ve spent more the 4 figures at Shop Premium Outlets the past two months (refreshing my wardrobe). I purchased one item final sale, I was sure it would fit. It arrived in a non-descript bubble envelope, from a different retailer, as the other items rolled in it became apparent to me that once you place the order, many of the items are actually dropshipped from a different entity. In this case, the item arrived used. I wrote to explain that I was fine with final sale, for a brand new item, but this item was not that. It was used to the point thag I did not even feel comfortable trying it on (I could SMELL the garment before I even opened the bubble wrapped envelope). The customer service person responding (via email) directed me to their return policy on the website and said too bad ::insert-shoulder-shrug:: I do MOST of my shopping online, and I shop A LOT. I have had a similar issue with other seconds retailers (i.e. Amazon, Sierra, TJ Maxx, GILT, even Poshmark where an item is described as NWT, but has been worn), as TONS of people wear things and return them and then the retailer turns around and ship it back out, in an attempt to pass it off as new (final sale) to a different customer. Every single one of them has honored that scenario and done the right thing by either granting a return or issuing a refund without need for return. Gross situation, gross customer service, I will continue to pursue up the chain of command but don’t have much hope and am pretty discouraged from shopping there again in the future. I will stick to the places with comparable deals for name brand items AND reasonable customer service policies.
Ipurchasedadress
I couldn’t find an order number on the packing slip and couldn’t create a return label. They didn’t recognise my password. I’m having a very difficult time returning g a lovely dress that doesn’t fit.
Valentinopurses
I bought multiple Valentino purses on this site. The only issue I have is the labeling of the size of the purses. The purses themselves is beautiful.
VionicShoes
Ordered a pair of Vionic shoes at a great price. Was excited to receive my order, but they sent me totally wrong size. 10 instead of a 7.5. When I asked for help getting the correct size, they sent me a refund label. I asked about getting the correct size, but they ghosted me and closed my ticket, marking it resolved. Other sale prices at other vendors since ended or sold out. Terrible customer service and no other way to contact them or leave a review.
Adidas
Not happy. I've ordered over 3 weeks ago and haven't received my order. Just says label created. I've contacted customer service and they've said they would contact the store. Still nothing. No sense of urgency. Only way to contact them is by email. No refund no nothing.
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