Shop Premium Outlets

Reviews, experiences and complaints

Order 3.1
Service 2.9
Price 4.9
Delivery 4.2

Total

3.8
14.3% would buy here again

Shop Premium Outlets

Ever wondered if it was possible to get it all from one place? Not having to move from one store to the other just to find what you want. How relaxing and stress-free would it be to be able to shop for everything in one store? How comfortable would it be to find your furniture, clothing, pet accessories, textiles, and all your kitchenware in the same store?

Shop Premium Outlets is an e-commerce store that allows brands to advertise their products and also for customers to shop for their fashion, luxury, and lifestyle accessories. You can read the unbiased reviews of customers as regards the services and products of Shop Premium Outlets.

About Shop Premium Outlets

Shop Premium Outlets is owned by Simon a global leader in the ownership of premier shopping, dining, entertainment, and mixed-use destinations. Shop Premium Outlet is an online space where different brands advertise their various products for clients. It is a platform that aids brands in getting their products to their customers.

Shop Premium Outlets is one of the many businesses owned and controlled by the Simon property group. The company claims it aims to reinvent the shopping experience. For now, for the future and everyone. The brand also claims to be committed to excellence, entrepreneurial spirit, responsible citizenship, integrity, and passion. Simon, who under Simon property group owns many companies, has reportedly been nominated for multiple awards over the years.

Channels of reaching Shop Premium Outlets

The cooperate head office of Shop Premium Outlets is located at Indianapolis Office Simon Property Group, Inc. 225 West Washington Street Indianapolis, Indiana 46204. Other corporate locations are New York Office Simon Property Group, Inc. 399 Park Avenue, 29th Floor New York, New York 10022; and Simon Premium Outlets Office Simon Property Group, Inc. 60 Columbia Road, Building B
Morristown, New Jersey 07960.

Shop Premium Outlets can also be reached on the telephone at +1(317)6361600, and also on their various social media handles which are available on social media platforms like Facebook, Twitter, YouTube, and Instagram.

Products and Services of Shop Premium Outlets

Shop Premium Outlets offer various services some of which are sales under the following categories of bathing accessories, bedding, décor, dining, furniture, home office, housewares, kitchen accessories, outdoor and garden accessories, party and celebration products, pet accessories, serve ware and textiles, toys, games, hobbies, and travel.

Shop Premium Outlets also allows for brands to advertise themselves off which customers can locate and patronize.

Shop Premium Outlets Return and Shipping policy

Shop Premium Outlets offer shipping services to 48 contiguous United States for delivery with 5- 7 days from order placement. Shop Premium Outlets also declares that unwanted or faulty items can be returned within 30 days of delivery. However, these items are required to be in their original packaging, in unused condition, and a resellable condition.

Complement, complaints, and tips for Shop Premium Outlets

How would you rate your experience with Shop Premium Outlets? Was it easy to find a product that suited you? Was your experience with the brand a stress-free one? Your feedback about Shop Premium Outlets will be immensely appreciated. Please leave an honest customer review about the brand.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

D
Deanne Hope 1 year ago
6
I am very disappointed in this place!!! Beware because if you get the wrong item it is nearly impossible to talk to a live person and I have sent numerous emails and opened tickets through...
S
SHERI 1 year ago
3
CONSUMER ALERT! IT APPEARS THAT THIS MERCHANT IS SELLING ITEMS THAT ARE UNAVAILABLE AND ISSUING FALSE TRACKING NUMBERS FOR ORDERS. I RECEIVED A TRACKING NUMBER IMMEDIATELY FOLLOWING THE S...
R
Rachelle 11 months ago
2
I ABSOLUTELY DO NOT RECOMMEND ANYONE PURCHASING ANYTHING ONLINE! I recently purchased a gucci bookbag and a louis vuitton purse that they claim to be real but it is 100% FAKE!!! They did not...
B
Barbara neiss 11 months ago
2.5
I thought I had bought extra small (short) NYJones trousers in rosemary color; I received extra long pants in green. Neither chat nor emails responded so that I could get the label to retu...
D
Daniel Hefner 11 months ago
2
This company is a bunch of crooks. Do not buy here. I sent the low quality knock off they sent, back to them for a refund. I have been in discussions for 3 weeks. They have tried saying a re...

All reviews ( 21 )

Adidastennisshoe

I am very disappointed in this place!!! Beware because if you get the wrong item it is nearly impossible to talk to a live person and I have sent numerous emails and opened tickets through their online chat robot to no avail. I ordered a pair of womens adidas gray and white tennis shoes and received a MENS pair of funky black tennis shoes size 101/2. I have tried since my order to reach someone so I can get what I ordered. I have no use for this mens shoe I received.

D
Deanne Hope 1 year ago
Order
2
Service
2
Price
10
Delivery
10
Total
6
Would buy here again?

Clothing

CONSUMER ALERT! IT APPEARS THAT THIS MERCHANT IS SELLING ITEMS THAT ARE UNAVAILABLE AND ISSUING FALSE TRACKING NUMBERS FOR ORDERS. I RECEIVED A TRACKING NUMBER IMMEDIATELY FOLLOWING THE SUBMISSION OF MY ONLINE ORDER. HOWEVER, AFTER WAITING SEVERAL DAYS FOR FOR AN UPDATED TRACKING STATUS REGARDING MY SHIPMENT''S PROGRESS , THE TRACKING INFORMATION CONTINUED TO INDICATE A NON-RECEIPT OF THE PURCHASED ITEM / PACKAGE. I INTEND TO INITIATE A CHARGEBACK - REFUND CLAIM AGAINST SHOP PREMIUM OUTLETS WITH MY CREDIT CARD COMPANY DUE TO THEIR UNPROFESSIONAL, UNACCEPTABLE, AND UNLAWFUL BUSINESS PRACTICES, THE NON-RECIPT OF MY PURCHASED MERCHANDISE, AND VIOLATION OF MY CONSUMER RIGHTS!

S
SHERI 1 year ago
Order
2
Service
2
Price
6
Delivery
2
Total
3
Would buy here again?

Luxurypursespurchasedonline

I ABSOLUTELY DO NOT RECOMMEND ANYONE PURCHASING ANYTHING ONLINE! I recently purchased a gucci bookbag and a louis vuitton purse that they claim to be real but it is 100% FAKE!!! They did not resolve my issue and would not give a refund so I am now in the process of consulting for legal help so no one else gets taken advantage of because this company is a COMPLETE FRAUD!! STAY AWAY! I wish I could give them zero stars!!

R
Rachelle 11 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Womenspairoftrousers

I thought I had bought extra small (short) NYJones trousers in rosemary color; I received extra long pants in green. Neither chat nor emails responded so that I could get the label to return the item. Never found a way to speak to a live person either. Thank goodness it was not a major expensive item!! Never will buy anything from this company again..( SP Shoppremium outlet based in MA)

B
Barbara neiss 11 months ago
Order
2
Service
2
Price
4
Delivery
2
Total
2.5
Would buy here again?

Clothes

This company is a bunch of crooks. Do not buy here. I sent the low quality knock off they sent, back to them for a refund. I have been in discussions for 3 weeks. They have tried saying a refund was issued... It was not, they have their item back and I have nothing. No item no refund. And their customer service seems to be ran by a bunch of insincere 6th graders. Or they are fake... Either way bullshit company.

D
Daniel Hefner 11 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

CreedandBondNo9perfumes

Placed my order for 2 perfumes and they did not ship for 2 weeks. I contacted customer service to find out why and they replied that they were out of stock, no apologies or explanation.
Turns out the perfumes are still in stock but at a much higher price.
I believe the website is a scam and they just wanted my credit card information to sell. I do not recommend this site, it's a SCAM!

I
Isabelle W 10 months ago
Order
2
Service
2
Price
8
Delivery
2
Total
3.5
Would buy here again?

OrderedSalvatoreFerragamoVaraBowJellyBalletFlat

After I receieved a wrong shoe returned and ordered a new one ,but recieved incooect shoe again!!!
waisting my time and $20 shipping cost
will not buy again

B
Ben Valagohar 10 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

jeanssupposedlyfromLinz

A complete SCAM. Bait-and-switch. Some 3rd world off-shore weirdly names person CANCELED my order when I emailed asking about my already late order. Then of course, the item was sold out. Phone messages - a scam. Oxymoronic 'customer service' - non-existent. For some bizarre reason they continually send me review surveys. THIS is more effective. They suck. Do NOT waste your time. (the fact that they are not accredited should have been my first clue, shame on me...)

J
Jane 8 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

MensShoes

I would give ZERO stars if it allowed me to!

I paid for 2-3 days shipping to get an item we needed ASAP. 5 days later UPS said they still have not even received the item to ship.

They will not give me a FULL refund and are charging ME to ship it back and a restock fee when the item HAS NEVER EVEN BEEN SENT.

FIRST AND LAST TIME CUSTOMER.

Also, customer service is TERRIBLE.

B
Beth Behne 7 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

shoes

I can't make return,block return ,can't contact,zero customer service .This store is a scam
Don't order

I
Istvan 4 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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