Reviews, experiences and complaints
Are you looking for new attire? Do you need to change your wardrobe? Are you looking for protective clothing? Do you need sunscreen? Solbari is an online company that sells ultraviolet radiation protective products. Read reviews at solbari.com to know about the product quality and the company’s trustworthiness on their product and service delivery.
Solbari is an online company in Melbourne, Australia, that sells products that meet the government UP5O+ rating that blocks 98% of UVA and UVB rays. The company creates its products through the fabric which meets the ultraviolet protection factor, which is contributed via composition of the yarn, tightness of the weave or knit, color stretch, moisture, condition and finishing. They only sell products that meet the government’s UPF rating. The company’s goal is to ensure their garments have passed the UPFO+5 sun protection and through this, they have grown and can know to export their product to the rest of the world.
Products and services offered at Solbari
The company specializes in the sale of clothing, sunscreen, and accessories, which are available in different categories like women’s, including hoodies, polo shirts, sun wraps, tops, dresses, pants, and t-shirts, all available in different colors and with the UPFO+5 rating. The category also contains sunscreen, swimwear and accessories. They offer accessories like sun hats, gloves, sun shawls, umbrellas, face and neck protection. The other category is the men’s category which contains sunscreen, sensitive skin moisture and accessories like sun hats, gloves, hand covers, face masks, face and neck gaiters.
Shipping and delivery services offered at Solbari
To ship products at Solbari you need to key in your details at the website for tracking purposes. The company ships to over 100 countries and only on weekdays. The company ships via DHL to various locations and the time of delivery varies according to the destination. Shipping to the USA via DHL takes 3-4 business days. Shipping in Canada takes 3-5 business days. The company also ships within Asia in countries like Hong Kong, China, Singapore, South Korea, Taiwan and Vietnam takes 5-6 business days for shipping via DHL and a local carrier and 3-4 business days for DHL express with online tracking. Shipping in the Middle East to countries like Israel, Saudi Arabia and the United Arab Emirates takes 5-10 business days for DHL with a local carrier and 3-7 business days for DHL with online tracking. Shipping in Europe takes 7-10 business days for DHL and local carriers, while it takes 3-6 business days for DHL only. Shipping to Australia takes 1-3 business days, while shipping in New Zealand takes3-4 business days.
Return and exchange policy at Solbari
For customers unsatisfied with their products, the company has a return policy of 30 days since delivery. For a return to be processed, the product must be in the original condition, unworn, unsoiled, unwashed and in its original packaging. After processing a return, it takes 2-5 business days for a refund to be posted. The company does not accept returns on face masks, face and neck gaiters, curved face and neck gaiters and ultimate sun hats.
Compliments, Complaints and Tips for Solbari
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What are the sunscreen products sold at Solbari? Read their previous customer reviews to know more about the items they offer in their online shop.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
Solbari Womens SPF Sun hat
Extremely disappointed. I bought a SPF hat in Navy Blue. A mere 5 months from purchase the Navy Blue fabric is streaked with purple on the rim, the head portion and throughout. The hat was cared for according to all instructions. Solbari Quality Team reviewed the pictures and deemed it sweat related which is ridiculous as the interior of the hat where sweat could be an issue is deep navy blue. They had no solution and did not stand by the hat and offered me 20% off a new hat. I will not buy from them again.